Hi all, I'm going to chime in here because Sandra Herrera recently took over from Matt James as our Applications Engineering Manager and voice to the Wrenches, but I'm not sure she's fully set up yet to respond. If this is a duplicate post, please forgive.
We at OutBack believe in an empowered system owner, and we want to give system owners the tools and flexibility to manage their own power and investment in whatever way they see fit. The MATE3 also gives you tools to control user access, to lock the system down to prevent inadvertent changes, with multiple user-levels so depending upon whether the system is managed by a tenant, a tinkerer or a technogeek, they can have the right levels of access (or limit access if desired). With more and more variable utility rates and demand management programs beginning to be available, we see the Drop and Use commands being used more and more frequently as people want to manage their grid use. I don't see that going away. In terms of the Charger, the MATE3 does have a warning screen as you cycle the Charger through On/Off/Auto, to let you know what to expect. William, it is the original MATE which has reached its limits in terms of upgradability. All future development and updates are focusing on our MATE3 and AXS Port, and we release new features at least twice a year, if not quarterly. If you are afraid of homeowner "tinkeritis" you may want to look at our AXS Port -- our most recent update to its firmware gives it all of the intelligence and capabilities of our MATE3, only with zero buttons. All controls are via OpticsRE, our free web portal, and you can check in on all of your systems every morning if you wish. If you're not happy with the original generation MATE, I challenge you to take a new look at the MATE3. Respectfully yours, Phil Undercuffler Director of Strategic Platforms OutBack Power On Sunday, July 12, 2015, RE Ellison <[email protected]> wrote: > I doubt that Outback could change the Mate and improve it. I still find it > difficult to deal with and switched to Magnum for that reason. > > In my opinion the “improvements” made to the MX 60 in moving to the FM 60 > were not an improvement. I have a customer with 2 identical racks and the > MX60 did better every time we checked. > > > > Just my opinion, > > Bob > > > > > > *From:* RE-wrenches [mailto:[email protected] > <javascript:_e(%7B%7D,'cvml','[email protected]');>] > *On Behalf Of *jay > *Sent:* Sunday, July 12, 2015 12:23 PM > *To:* RE-wrenches > *Subject:* Re: [RE-wrenches] Mate Drop and Charge Functions > > > > Hi All, > > > > I’m with William, Its happened a number of times. > > > > But I doubt that outback is going to change anything with the mate 1. > > > > jay > > > > peltz power > > > > > > On Jul 12, 2015, at 9:00 AM, [email protected] > <javascript:_e(%7B%7D,'cvml','[email protected]');> wrote: > > > > i have had this happen, but only with one very elderly customer who didnt > know what he was doing. he is 93 now, and has wisely hired a neighbor to > maintain his system. > > > > having people "press buttons" who dont understand their function or > correct settings is a recipe for problems. a ruined battery bank is an > expensive lesson. > > > > in all my years of designing and building systems (mostly all off-grid) i > only had one customer who was so challenged with flying the system, that > after she destroyed two sets of battery banks in 5 years, she decided > living off-grid was too complicated, and she moved back to town. she rented > her place and the renters actually operated the system with no problem. > > > > the point is, some people are better at understanding and operating a > battery/inverter/solar system than others. sure, the MATE could be easier, > but i have never had any difficulty navigating and changing the menu > settings and options. usually it is "operator/customer error". > > > > todd > > > > bers.re-wrenches.org > > >
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