> On Jul 12, 2015, at 6:02 PM, jay <[email protected]> wrote: > > HI Larry, > > I understand you but don’t agree. > And I’ve had so many problems with magnum inverters that I’m not using them > any more unless there are no other options. > > jay > > > > >> On Jul 12, 2015, at 6:00 PM, Starlight Solar Power Systems >> <[email protected]> wrote: >> >> Hey Jay, >> >> Magnum Energy does do firmware updates on their remotes and even does it for >> free if the customer buys a product that requires it, e.g. ME-BMK or ME-AGS. >> The remote must be sent in to ME, though. >> >> The very idea that one must spend time with videos to understand how to >> operate their power system speaks to the reason for this thread. I was >> selling mostly Outback but had too many customers (far south into Mexico) >> screwing up the programming. >> >> I switched to Magnum Energy a few years ago and customer use problems >> basically went away. Using a Magnum Energy system is easy for the customer >> and as Dan Fink so aptly described, you can walk the customer through >> changes quickly. Even though we have several hundred Magnum inverters >> installed, this rarely happens. I will say, however, with the growing list >> of features, the manual is getting quite long. With the soon release of >> their new 100 amp charge controller, ME will have a complete solution >> through one remote. >> >> Larry Crutcher >> Starlight Solar Power Systems >> >> >> >> On Jul 12, 2015, at 4:37 PM, jay <[email protected]> wrote: >> >> All the different remote controls have their pros/cons. >> However I find the web based videos from outback to be the most helpful of >> any. >> I refer folks to them more and more with really good results. >> >> I have a different view than some about locked out remotes. Its the >> customer’s system, not mine. >> I know some folks don’t even leave a remote at all. >> if they want to screw it up, thats their problem. >> And its the only way they will ever get to know their system and be >> empowered to run it. >> >> As to outback, I don’t believe they are going to spend any time/energy on >> the mate 1. >> And really the mate 3 should be completely redesigned as well but it does >> eliminate that problem that William started this with, which I’ve had many >> times over the year, people messing with it instead of AGS. >> >> And in Outbacks favor the ability to upgrade their mate 3, new CC and >> VFXR/Radian with a SD card is super easy. >> Magnum, no updating >> Schnieider, you’ll have to fight with the dongle >> SMA SI yep, SD card. >> >> that all said, getting to the 21st century with our remotes ( blue tooth, >> wifi, apps etc) would be really cool though. >> >> jay >> >> peltz power >> >> >> >> >> _______________________________________________ >> List sponsored by Redwood Alliance >> >> List Address: [email protected] >> >> Change listserver email address & settings: >> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org >> >> List-Archive: >> http://www.mail-archive.com/[email protected]/maillist.html >> >> List rules & etiquette: >> www.re-wrenches.org/etiquette.htm >> >> Check out or update participant bios: >> www.members.re-wrenches.org >> >
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