Hey Jay, Magnum Energy does do firmware updates on their remotes and even does it for free if the customer buys a product that requires it, e.g. ME-BMK or ME-AGS. The remote must be sent in to ME, though.
The very idea that one must spend time with videos to understand how to operate their power system speaks to the reason for this thread. I was selling mostly Outback but had too many customers (far south into Mexico) screwing up the programming. I switched to Magnum Energy a few years ago and customer use problems basically went away. Using a Magnum Energy system is easy for the customer and as Dan Fink so aptly described, you can walk the customer through changes quickly. Even though we have several hundred Magnum inverters installed, this rarely happens. I will say, however, with the growing list of features, the manual is getting quite long. With the soon release of their new 100 amp charge controller, ME will have a complete solution through one remote. Larry Crutcher Starlight Solar Power Systems On Jul 12, 2015, at 4:37 PM, jay <[email protected]> wrote: All the different remote controls have their pros/cons. However I find the web based videos from outback to be the most helpful of any. I refer folks to them more and more with really good results. I have a different view than some about locked out remotes. Its the customer’s system, not mine. I know some folks don’t even leave a remote at all. if they want to screw it up, thats their problem. And its the only way they will ever get to know their system and be empowered to run it. As to outback, I don’t believe they are going to spend any time/energy on the mate 1. And really the mate 3 should be completely redesigned as well but it does eliminate that problem that William started this with, which I’ve had many times over the year, people messing with it instead of AGS. And in Outbacks favor the ability to upgrade their mate 3, new CC and VFXR/Radian with a SD card is super easy. Magnum, no updating Schnieider, you’ll have to fight with the dongle SMA SI yep, SD card. that all said, getting to the 21st century with our remotes ( blue tooth, wifi, apps etc) would be really cool though. jay peltz power _______________________________________________ List sponsored by Redwood Alliance List Address: [email protected] Change listserver email address & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://www.mail-archive.com/[email protected]/maillist.html List rules & etiquette: www.re-wrenches.org/etiquette.htm Check out or update participant bios: www.members.re-wrenches.org
