Jay, I just called them about an hour ago about a FP2 system with a failed inverter. They said they'd have the new control board sent out today, hopefully they actually will. Cheers, Dave
*--* *Dave Tedeyan* *Project Engineer* *Taitem Engineering, PC* 10 Verizon Lane, Lansing, NY 14882 Voice: (607) 930-3481 x6 www.taitem.com On Wed, Jun 28, 2017 at 11:03 AM, jay <[email protected]> wrote: > Has anyone had issues with getting OB to do warranty returns in a timely > fashion? > > I had a mate 3 DOA. I called OB and received a RMA last monday then > nothing, no email etc. I called last thursday and was told it was done > wrong and would have something right away, then nothing. I called tuesday ( > yesterday) and still nothing as to tracking/email etc. > > Anyone else having these kinds of issues. > I do have to say that usually they are normal and timely. > But not this time. > > jay > > peltz power > _______________________________________________ > List sponsored by Redwood Alliance > > List Address: [email protected] > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > List-Archive: http://www.mail-archive.com/[email protected]. > org/maillist.html > > List rules & etiquette: > www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > www.members.re-wrenches.org > >
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