This one in particular is a warranty repair. They did say that if it was not warranty that I would be better off getting it through a distributor. We've used Ameresco in the past. -Dave
*--* *Dave Tedeyan* *Project Engineer* *Taitem Engineering, PC* 10 Verizon Lane, Lansing, NY 14882 Voice: (607) 930-3481 x6 www.taitem.com On Wed, Jun 28, 2017 at 12:01 PM, Tump <[email protected]> wrote: > Interesting I have an old FX 3048 w/ a bad board and was told by the tech > at OB that they no longer were supplying boards but I needed to buy them > from one of their distributors. The list. I called said they did not sell > them. Humph interested in seeing what happens here. > > On Jun 28, 2017, at 11:42 AM, Dave Tedeyan <[email protected]> wrote: > > Jay, > I just called them about an hour ago about a FP2 system with a failed > inverter. They said they'd have the new control board sent out today, > hopefully they actually will. > Cheers, > Dave > > > *--* > > > *Dave Tedeyan* > *Project Engineer* > > *Taitem Engineering, PC* > 10 Verizon Lane, Lansing, NY 14882 > Voice: (607) 930-3481 x6 > www.taitem.com > > On Wed, Jun 28, 2017 at 11:03 AM, jay <[email protected]> wrote: > >> Has anyone had issues with getting OB to do warranty returns in a timely >> fashion? >> >> I had a mate 3 DOA. I called OB and received a RMA last monday then >> nothing, no email etc. I called last thursday and was told it was done >> wrong and would have something right away, then nothing. I called tuesday ( >> yesterday) and still nothing as to tracking/email etc. >> >> Anyone else having these kinds of issues. >> I do have to say that usually they are normal and timely. >> But not this time. >> >> jay >> >> peltz power >> _______________________________________________ >> List sponsored by Redwood Alliance >> >> List Address: [email protected] >> >> Change listserver email address & settings: >> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org >> >> List-Archive: http://www.mail-archive.com/re >> [email protected]/maillist.html >> >> List rules & etiquette: >> www.re-wrenches.org/etiquette.htm >> >> Check out or update participant bios: >> www.members.re-wrenches.org >> >> > _______________________________________________ > List sponsored by Redwood Alliance > > List Address: [email protected] > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > List-Archive: http://www.mail-archive.com/[email protected]. > org/maillist.html > > List rules & etiquette: > www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > www.members.re-wrenches.org > > > *[email protected]* *www.SWNL.net* > Solarwinds Northernlights > * Serving Mid Coast Maine & Northern California* > * 207-832-7574 <(207)%20832-7574> Cl. > 610-517-8401 <(610)%20517-8401> * > *Blair "TUMP" May* > > > * ******** MAINE'S CHARTER ******** * * > NABCEP "Certified PV Installer"* > > > * ******** MAINE'S CHARTER ******** ** > Trace Xantrex "Certified" Dealer / Installer"* > > > > > _______________________________________________ > List sponsored by Redwood Alliance > > List Address: [email protected] > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > List-Archive: http://www.mail-archive.com/[email protected]. > org/maillist.html > > List rules & etiquette: > www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > www.members.re-wrenches.org > > >
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