Good luck with that. We've had similar issues; I've called and talked to their engineers (to get questions answered); they say they'll call back, but I never hear from anyone. I did get a response from their on-line form; it took two+ weeks. (Maybe this should be on the Wrenches 'bitching' list). Chris Daum Oasis Montana Inc. 406-777-4309 or 4321 406-777-4309 fax www.oasismontana.com <http://www.oasismontana.com> From: RE-wrenches <[email protected]> On Behalf Of Kevin Pegg Sent: Friday, April 5, 2019 10:34 AM To: RE-wrenches <[email protected]> Subject: [RE-wrenches] Schneider tech support AWOL? Hi Wrenches, Curious if anyone has had any response from Schneider renewable energy tech support of late? I have submitted 4 cases over the last 3 weeks, couple warranty claims, couple tech questions - and have had absolutely zero response. My clients are starting to get irritated, and it is wasting much time. Kevin
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