It is of grid and, yes, the generator was running when I attempted to
equalize.
Schneider has no solution and it is just outside the 2 year warranty.
I am going to try a couple of things when I go back:

   - setting the battery type to the default for FLA battery - it is set to
   Custom battery right now;
   - installing an older firmware version, to see if it is just a bug in
   the last update.

However, based on the condition of the battery, I suspect the client has
never been able to properly equalize; despite thinking they were doing
everything properly.

A real shame they even released this inverter to the market. This will
likely be the third and last CSW that we end up replacing with a Magnum.
If anyone else has had issues with the CSW, I'd like to know. We know other
installers that believe this was a defective product from the beginning and
would like to press Schneider to compensate clients and installers who have
wasted far too much time and money trying to make it work as promised.

Eric Smiley, P.Eng.

Project Manager, North Island

E:  [email protected]

T:  1-888-386-0116 ext 702 (toll free)

C:  250-703-6004

W:  viridianenergy.ca <http://www.viridianenergy.ca>

<http://www.viridianenergy.ca/>

RENEWABLE POWER NOW


On Fri, 31 Jan 2020 at 11:56, Maverick Brown <[email protected]>
wrote:

> Is this an off grid system? If so, the generator needs to be running to
> execute EQ on the inverter.
>
> Thank you,
>
> Maverick
>
>
> On Jan 31, 2020, at 1:50 PM, Eric Smiley <[email protected]> wrote:
>
> 
> I recently discovered a critical problem with a client's SW inverter and I
> want to know if others have encountered this.
> It's an SW4024 with Flooded Lead Acid batteries. The system is configured
> using the Custom Battery setting: Bulk and Absorption are set to 29.2 V.
> Equalize is set to 32 V.
> The problem is when Equalize is enabled, the system goes through Bulk and
> Absorption just fine. However, when it switches to Equalize it doesn't
> actually equalize. What I observed was the voltage actually decreased to
> 0.5 V below the Absorption Voltage setting.
>
> Eric Smiley, P.Eng.
>
> Project Manager, North Island
>
> E:  [email protected]
>
> T:  1-888-386-0116 ext 702 (toll free)
>
> C:  250-703-6004
>
> W:  viridianenergy.ca <http://www.viridianenergy.ca>
>
> <http://www.viridianenergy.ca/>
>
> RENEWABLE POWER NOW
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