It's sad, but what I'm about to describe is happening everywhere from
consumer goods to software.
Quality goods are being priced out of the market. There will always
be a niche consumer group who will fork out extra $$ for quality (one
of the main reason Apple's market share isn't huge in the desktop
arena). It seems that 70% - 90% of the population are happy with a
cheap product that works most of the time, rather than a quality
product that does a much better job in half the time.
You really have to pitch your SW into one of these markets. If you
feel you are capable of producing a premium quality product, charge a
premium price for it. And in my opinion a premium quality product
shouldn't require ANY (well, much) support. It should be that well
documented, or preferably so damn intuitive to use that you should
never have to hear from a customer after the point of sale.
My advice to Keith, spend the extra time to make your software worth
$60 USD if you're aiming for mac users. If you're not, make a product
that works and sell it for the same price (with an introductory
special - your product is unprovenagainst the competitor's).
- Tom
On 16/02/2006, at 3:23 PM, Keith Hutchison wrote:
Sometimes I see software being sold for $2, $5,
$7 dollars and I shake my head in disbelief.
If the person who wrote this software only thinks
it's worth $7 I'll often think it is junk and
consider writing it myself and have the source
code. How could you offer support on a $7
product.
One of my ideas for an app has worthy competition in the $20-$30USD
range,
so It also depends on the market you are entering.
--
Keith Hutchison
http://balance-infosystems.com http://realopen.org
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