On 2/19/06, Richard Altenburg (Brainchild) <[EMAIL PROTECTED]> wrote: > A few weeks after the purchase, we contact most customers again, asking > about any problems or questions they have, and reminding them of our > money-back guarantee! And we repeat this after 3 months and after a year, > just to keep in touch and get feedback. A lot of new features come up this > way. Now if we just had the time to build them all...
Right... Rule #1 of running your own business: Make sure you keep the customers you already have. It's cheaper to keep them than acquiring new ones, and they're likely to buy again from you if they're happy. Thomas _______________________________________________ Unsubscribe or switch delivery mode: <http://www.realsoftware.com/support/listmanager/> Search the archives of this list here: <http://support.realsoftware.com/listarchives/lists.html>
