At 4:18 PM -0400 4/10/06, David Miller wrote:
The HP is a clue; in all, or nearly all of the cases which report crashes,
it happens only with an HP connected; there are never any reports of this
from Epson or Canon users; and also, on a system with an HP connected, I can
work around the problem by having a user switch to -any other- printer in the
list (so that the saved setupString in prefs is non-HP). Next time they
launch: no crash. Then they can do Page Setup in my app; switch to the HP;
the printerSetup doesn't choke and become unstable on the string; printing to
the HP works; as long as they switch away from the HP before they
quit, they'll be OK the next time they launch.
Sounds to me worth trying a Quick Fix. Since you have it so narrowed
down, and assuming the guys at RS can scare up an HP printer with
which to reproduce the problem, they may well be able to fix it in a
day or so.
Best,
- Joe
--
Joseph J. Strout
[EMAIL PROTECTED]
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