Thanks for listening and supporting the community Geoff. Everyone makes mistakes at some time, but it is how one goes about acknowledging and correcting them that seperates the "men from the boys".
I think we all want a community in which our voices get heard and problems sorted by as many other members as possible, so I look forward to the day when forum users can seamlessly join in our NUG discussions and vice a versa. On 7/2/07 22:48, "Geoff Perlman" <[EMAIL PROTECTED]> wrote: > First, I want to thank those of you that wrote to me directly > regarding this issue. I appreciate your feedback and the chance to > have a dialog with you about this. > > We know the community is important to you and we appreciate that. > Upsetting you with this decision was not our goal. While we > anticipated that some of you would not like this decision, we did not > anticipate that you would react so strongly. > > We are a company that has always valued the feedback of our > customers. We have heard your feedback loud and clear on this issue. > Based on that feedback, we will keep the REALbasic NUG list and the > Plug-ins List. We do feel that the forum is the better place for > discussion around games and getting started with REALbasic, so those > lists will be moved to the forum. The mailing list registration page > will be back up tomorrow. > > Our goal to is grow the best possible community. There are many > aspects to doing that. One of those is providing a place for members > of the community to congregate on-line. We realize that no one > solution is perfect for everybody. Forums are right for some people > and not right for others. It's important to have the solution that is > right for you. > > Dana Mason, our Marketing Manager, has taken a lot of heat on this > list over this issue. Dana posted the original message because as > Marketing Manager, communications is part of her responsibility. That > said, these decisions have all been discussed and approved at the > executive level. Please don't shoot the messenger. > > The community is important. It's important to its members and > important to the success of REAL Software. We will continue to value > the community and work hard to build and improve it. Again, I > apologize for any grief this episode may have caused you. I hope you > see this change as proof that we are a company that listens. Regards, Dan _______________________________________________________ www.13flatFIVE.com The C++ <> REALbasic code migration specialists _______________________________________________ Unsubscribe: <[EMAIL PROTECTED]>
