The same issue happened to me when I was using 7.5.1.75. Basically, every morning when editors log on, they get error and it was guaranteed that the RedDot Object Service (C:\Program Files\RedDot\CMS\Services\ObjectServer\Reddot.CMS.ObjectServer.exe) was down. The object service triggers one of the dllhost thread.
There was not much advice that RedDot support could give me, other than a general "upgrade to xxx version." All I had to do is shut down the RedDot Data Service, then re-start the Object Service and re-start the Data Service after that. This problem went away when the system upgraded to 7.5.1.85 (or whatever that SQL injection patch version was.) I have to admit that I did not really dig into it to find out what was the cause. But come to think of it in hind sight, the following may contributed: 1)My CMS Servers were running in cluster. 2)There was a list on the leading page that connects to 3k pages.(I know, not a good idea but ... c'est la vie.) 3)All pages connected to that list have an xml variant that published into LiveServer -- and the publishing log always shows some mysterious LiveServer xml parser errors, though the publishing would go through. On Thu, Dec 4, 2008 at 4:08 PM, BjP <[EMAIL PROTECTED]> wrote: > > Hi, > > Had 2 months of similar pain when moving from 7.5.1.3x up through > 7.5.1.86. > > Our systems were running as if the site was single threaded and when > certain pages were accessed it would lock up the dllhost process and > the only way to get it back was to kill the process. > > We increased the nav manager cache settings (cant remember in which > file, but it was a suggestion from Reddot UK and we dont even use Nav > Man!) from 25000 up to 75000 and the CMS started allowing multiple > page requests at the same time. (dont think it was the RDServer.ini, > I think it had main in the name) > > We then upgraded to SP2 and the offending pages which were causing RD > to hang would eventually be released and come back unlike the earlier > version. > > I would try to find if it is certain pages in the system as it appears > as if the pagebuilder has changed across these versions. We found > pages which had an anchors referencing lists and removing this brought > back the performance. > > Regards, > BjP > > On Dec 4, 2:22 pm, theHam <[EMAIL PROTECTED]> wrote: > > Luca we have two clients experiencing this problem, one on 7.5.2.16 > > the other on (i think) 7.5.1.86. The CMS locks up at random times and > > killing the most recent (highest process id) dllhost.exe fixes the > > problem. My initial assumptions were that it's a publishing job that > > has called the pagebuilder process that has a memory leak (maybe some > > dodgy preexecuting code???). The clients are yet to raise the issue > > with reddot support. One uses navigation manager the other one does > > not. > > > > - Morgan > > > > On Dec 4, 8:43 am, RedDot in Toronto <[EMAIL PROTECTED]> wrote: > > > > > I've run into the problem before, do you know if there is allot of > > > publishing going on when it happens? and Does the system come back if > > > you let it finish, also what is the memory usage on dllhost.exe and on > > > the system overall? > > > > > -Brian > > > > > On Dec 3, 3:12 pm, "Luca Loguercio" <[EMAIL PROTECTED]> wrote: > > > > > > Hi, > > > > > > We've got this problem where every so often we'll be unable to even > > > > get to the RD login screen. It just hangs until the browser > eventually > > > > times out. We've found that when this happens, in the Task Manager > > > > there's only one RedDot-owned dllhost.exe instead of the usual two. > If > > > > we kill that one RD-owned dllhosts.exe process, two new processes > > > > start and the login screen immediately shows. > > > > > > RD and Microsoft support haven't been able to find the cause of it > > > > yet, but having to log in at random times during the day and night to > > > > fix it is getting old. > > > > > > Anyone else ever experience a problem like this? > > > > > > Thanks, > > > > > > Luca > > > --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "RedDot CMS Users" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/RedDot-CMS-Users?hl=en -~----------~----~----~----~------~----~------~--~---
