Same here... we got the same from Red Dot support upgrade to the latest version and is "should" fix things. But the trend for us seems to be that it occurs during large publication jobs. We have an overnight job that triggers around 12:30am, and sometimes that job just hangs until the next morning when we restart the services.
On Dec 4, 4:45 pm, "Henry Lu, Sun Certified Java Programmer" <[EMAIL PROTECTED]> wrote: > The same issue happened to me when I was using 7.5.1.75. Basically, every > morning when editors log on, they get error and it was guaranteed that the > RedDot Object Service (C:\Program > Files\RedDot\CMS\Services\ObjectServer\Reddot.CMS.ObjectServer.exe) was > down. The object service triggers one of the dllhost thread. > > There was not much advice that RedDot support could give me, other than a > general "upgrade to xxx version." All I had to do is shut down the RedDot > Data Service, then re-start the Object Service and re-start the Data Service > after that. > > This problem went away when the system upgraded to 7.5.1.85 (or whatever > that SQL injection patch version was.) I have to admit that I did not really > dig into it to find out what was the cause. But come to think of it in hind > sight, the following may contributed: > > 1)My CMS Servers were running in cluster. > 2)There was a list on the leading page that connects to 3k pages.(I know, > not a good idea but ... c'est la vie.) > 3)All pages connected to that list have an xml variant that published into > LiveServer -- and the publishing log always shows some mysterious LiveServer > xml parser errors, though the publishing would go through. > > On Thu, Dec 4, 2008 at 4:08 PM, BjP <[EMAIL PROTECTED]> wrote: > > > Hi, > > > Had 2 months of similar pain when moving from 7.5.1.3x up through > > 7.5.1.86. > > > Our systems were running as if the site was single threaded and when > > certain pages were accessed it would lock up the dllhost process and > > the only way to get it back was to kill the process. > > > We increased the nav manager cache settings (cant remember in which > > file, but it was a suggestion from Reddot UK and we dont even use Nav > > Man!) from 25000 up to 75000 and the CMS started allowing multiple > > page requests at the same time. (dont think it was the RDServer.ini, > > I think it had main in the name) > > > We then upgraded to SP2 and the offending pages which were causing RD > > to hang would eventually be released and come back unlike the earlier > > version. > > > I would try to find if it is certain pages in the system as it appears > > as if the pagebuilder has changed across these versions. We found > > pages which had an anchors referencing lists and removing this brought > > back the performance. > > > Regards, > > BjP > > > On Dec 4, 2:22 pm, theHam <[EMAIL PROTECTED]> wrote: > > > Luca we have two clients experiencing this problem, one on 7.5.2.16 > > > the other on (i think) 7.5.1.86. The CMS locks up at random times and > > > killing the most recent (highest process id) dllhost.exe fixes the > > > problem. My initial assumptions were that it's a publishing job that > > > has called the pagebuilder process that has a memory leak (maybe some > > > dodgy preexecuting code???). The clients are yet to raise the issue > > > with reddot support. One uses navigation manager the other one does > > > not. > > > > - Morgan > > > > On Dec 4, 8:43 am, RedDot in Toronto <[EMAIL PROTECTED]> wrote: > > > > > I've run into the problem before, do you know if there is allot of > > > > publishing going on when it happens? and Does the system come back if > > > > you let it finish, also what is the memory usage on dllhost.exe and on > > > > the system overall? > > > > > -Brian > > > > > On Dec 3, 3:12 pm, "Luca Loguercio" <[EMAIL PROTECTED]> wrote: > > > > > > Hi, > > > > > > We've got this problem where every so often we'll be unable to even > > > > > get to the RD login screen. It just hangs until the browser > > eventually > > > > > times out. We've found that when this happens, in the Task Manager > > > > > there's only one RedDot-owned dllhost.exe instead of the usual two. > > If > > > > > we kill that one RD-owned dllhosts.exe process, two new processes > > > > > start and the login screen immediately shows. > > > > > > RD and Microsoft support haven't been able to find the cause of it > > > > > yet, but having to log in at random times during the day and night to > > > > > fix it is getting old. > > > > > > Anyone else ever experience a problem like this? > > > > > > Thanks, > > > > > > Luca --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "RedDot CMS Users" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/RedDot-CMS-Users?hl=en -~----------~----~----~----~------~----~------~--~---
