Are your logs centrally located ? (This is set somewhere withing the
Administer RedDot Content Server settings)

Is the RedDot user windows account a domain or local user?



On Apr 7, 11:36 am, Luca Loguercio <[email protected]> wrote:
> yes, very odd.
>
> also turns out it's happening to other servers too. 3 of the servers
> in this cluster as well as three other development servers (a two
> server cluster and a standalone server) were moved to a different
> datacenter recently and all but one are showing this behavior
>
> Support's only suggestion is a uninstall/reinstall, but that's not
> really feasible right now
>
> logging is enabled and clocks are synced correctly
>
> On Tue, Apr 6, 2010 at 7:55 PM, markus giesen <[email protected]> wrote:
> > Very odd, what does the OT Support say?
> > From here I probably don't have any better guess..
> > Maybe check if the clock on both systems are set to the same time,
> > this can cause issues too sometimes but none for log files usually.
>
> > I assume no one switched logs off for the servers?
>
> > On 6 Apr., 23:18, Luca Loguercio <[email protected]> wrote:
> >> Hi Markus,
>
> >> yes, plenty of disk space and not events or errors. We even tried
> >> de-activating the server from the cluster and then adding back in but
> >> no luck. And obviously we already tried rebooting, etc.
>
> >> Thanks,
>
> >> Luca
>
> >> On Mon, Apr 5, 2010 at 6:58 PM, markus giesen <[email protected]> 
> >> wrote:
> >> > Is there enough disk space available?
> >> > What does the error log of the Windows machine tell you?
> >> > Any events / errors there?
>
> >> > On 6 Apr., 04:20, Luca Loguercio <[email protected]> wrote:
> >> >> Hi all,
>
> >> >> We have a 5-server RD cluster and for some reason this morning the log
> >> >> files no longer show in server manager for two of the servers. We see
> >> >> the 'Logs' tree node, but it's not expandable. We were logged in to RD
> >> >> using the server whose logs we were trying to look at, which worked
> >> >> for the other three servers.  The logs are present on the file system
> >> >> and are getting updated, just not being displayed in Server Manager.
>
> >> >> Has anyone seen anything similar?
>
> >> >> Thanks,
>
> >> >> Luca
>
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