Have you tried to access files inside the centrally located log folder manually (with Windows Explorer) from each server in the cluster while logged in as the local RedDotUser account?
A local user with the same username and password across servers should be fine ( as it will generate the same token used in authentication ), but it will be good to rule this out. On Apr 7, 12:07 pm, Luca Loguercio <[email protected]> wrote: > not centrally located. each server's logs are stored on that server > > and using a local user > > thanks! > > On Wed, Apr 7, 2010 at 12:00 PM, brydz24 <[email protected]> wrote: > > Are your logs centrally located ? (This is set somewhere withing the > > Administer RedDot Content Server settings) > > > Is the RedDot user windows account a domain or local user? > > > On Apr 7, 11:36 am, Luca Loguercio <[email protected]> wrote: > >> yes, very odd. > > >> also turns out it's happening to other servers too. 3 of the servers > >> in this cluster as well as three other development servers (a two > >> server cluster and a standalone server) were moved to a different > >> datacenter recently and all but one are showing this behavior > > >> Support's only suggestion is a uninstall/reinstall, but that's not > >> really feasible right now > > >> logging is enabled and clocks are synced correctly > > >> On Tue, Apr 6, 2010 at 7:55 PM, markus giesen <[email protected]> > >> wrote: > >> > Very odd, what does the OT Support say? > >> > From here I probably don't have any better guess.. > >> > Maybe check if the clock on both systems are set to the same time, > >> > this can cause issues too sometimes but none for log files usually. > > >> > I assume no one switched logs off for the servers? > > >> > On 6 Apr., 23:18, Luca Loguercio <[email protected]> wrote: > >> >> Hi Markus, > > >> >> yes, plenty of disk space and not events or errors. We even tried > >> >> de-activating the server from the cluster and then adding back in but > >> >> no luck. And obviously we already tried rebooting, etc. > > >> >> Thanks, > > >> >> Luca > > >> >> On Mon, Apr 5, 2010 at 6:58 PM, markus giesen <[email protected]> > >> >> wrote: > >> >> > Is there enough disk space available? > >> >> > What does the error log of the Windows machine tell you? > >> >> > Any events / errors there? > > >> >> > On 6 Apr., 04:20, Luca Loguercio <[email protected]> wrote: > >> >> >> Hi all, > > >> >> >> We have a 5-server RD cluster and for some reason this morning the > >> >> >> log > >> >> >> files no longer show in server manager for two of the servers. We see > >> >> >> the 'Logs' tree node, but it's not expandable. We were logged in to > >> >> >> RD > >> >> >> using the server whose logs we were trying to look at, which worked > >> >> >> for the other three servers. The logs are present on the file system > >> >> >> and are getting updated, just not being displayed in Server Manager. > > >> >> >> Has anyone seen anything similar? > > >> >> >> Thanks, > > >> >> >> Luca > > >> >> > -- > >> >> > You received this message because you are subscribed to the Google > >> >> > Groups "RedDot CMS Users" group. > >> >> > To post to this group, send email to > >> >> > [email protected]. > >> >> > To unsubscribe from this group, send email to > >> >> > [email protected]. > >> >> > For more options, visit this group > >> >> > athttp://groups.google.com/group/reddot-cms-users?hl=en. > > >> > -- > >> > You received this message because you are subscribed to the Google > >> > Groups "RedDot CMS Users" group. > >> > To post to this group, send email to [email protected]. > >> > To unsubscribe from this group, send email to > >> > [email protected]. > >> > For more options, visit this group > >> > athttp://groups.google.com/group/reddot-cms-users?hl=en. > > > -- > > You received this message because you are subscribed to the Google Groups > > "RedDot CMS Users" group. > > To post to this group, send email to [email protected]. > > To unsubscribe from this group, send email to > > [email protected]. > > For more options, visit this group > > athttp://groups.google.com/group/reddot-cms-users?hl=en. -- You received this message because you are subscribed to the Google Groups "RedDot CMS Users" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/reddot-cms-users?hl=en.
