Terry - would you mind describing what happened? I'm considering using 
Mosso/Rackspace, so I'd definitely like to know. 

Thanks,
Amy

 Amy Gelfand, Design and Communications Professional
Gelfand Design
www.gelfanddesign.com
"Computers are like Old Testament gods--lots of rules and no mercy."





________________________________
From: Terry Brown <[email protected]>
To: [email protected]
Sent: Friday, April 10, 2009 2:44:08 PM
Subject: [Refresh Austin: 3806] Re: Hosting clients' sites? WAS: Advice  for 
handling billing for new client site

 
I have - RECENTLY - MOSSO SUCKS!!  Don't
use them!!  
 

________________________________
 
From:[email protected] [mailto:[email protected]] 
On Behalf Of Amy Gelfand
Sent: Friday, April 10, 2009 9:29
AM
To: [email protected]
Subject: [Refresh Austin: 3801]
Re: Hosting clients' sites? WAS: Advice for handling billing for new client
site
 
Has anyone used Rackspace Cloud Sites?
 
Amy Gelfand, Design and Communications Professional
Gelfand Design
www.gelfanddesign.com
"Computers are like Old Testament gods--lots of rules and no mercy."
 
 

________________________________
 
From:Philip (flip)
Kromer <[email protected]>
To: [email protected]
Sent: Friday, April 10, 2009
2:55:14 AM
Subject: [Refresh Austin: 3800]
Re: Hosting clients' sites? WAS: Advice for handling billing for new client
site

Just a couple other resources to throw in the ring. 
 
* A reasonable-cost middle ground between shared hosting and colo is to
use a virtualized server. We use http://slicehost.com and love it. You get 
effectively your own machine, you control all the software
(and are thus responsible for it), bandwidth allowance is reasonable,
responsive support, they provide backup at modest cost, etc.
 
* At the other end: though I haven't used them, I have multiple
positive recommendations for Nearly Free Speech hosting 
(https://www.nearlyfreespeech.net/).
It's transparent pricing based on exactly what you use. This might be a
good match for your client.
 
Also +1 to using Google Apps for any client. If it's a new domain
register it through the Google apps setup and choose the eNom option -- it's
clean and will come configured right. Setup is fast enough that you can do it
with your laptop at their offices (letting them key in the credit card and
admin google account)
 
I don't trust GoDaddy -- not so much that they'd fail to act as
promised, but I've worked with people who were fooled into buying multi-year
email plans with 10 50M inboxes for >$100/yr from them, etc.  Their
website is so horrid and shouty and hell-bent on scaring your customer into an
unnecessary upsell. I'm happy with Joker.com,
but I'm sure a registrar with a nicer interface exists.
 
flip
 
On Thu, Apr 9, 2009 at 11:57 PM, Jeff Bernier <[email protected]> wrote:

Amy,

I'll throw my 2 cents into the ring. I started out 5 years ago using 3rd
party hosting solutions but left them when they kept modifying the
environment. It got so bad that I had a client accusing my of sabotaging
their website when what was happening was the hosting company was
modifying their email policies and causing emails to not be sent from
the website. However the hosting company would not admit that they had
done that so the client assumed that I had gone in and modified the code
which of course I'd never do.

So I now have a server with Midas Networks here in town. They set the
server up for me and taught me what I needed to know to do the majority
of the website setup. When I need work done on the server I can have
them do the work, upgrades and the like, for a fee. I then provide
hosting in a known environment to my clients and I know that nothing is
going to be changed without my knowledge.

In addition since I provide that service I register domain names and
manage them for most of my clients. Typically reduces many headaches for
me since I know that the registry settings are correct at that point.
Also if Midas Networks were to have to make changes to the
infrastructure I have the ability to make changes the the domains
without having to contact each client and wait for a response from them.

Yes, providing hosting does have it's headaches, but it's been my
experience that the headaches from outside hosting services are greater.

Jeff

Amy Gelfand wrote:
> Ryan, your comment just prompted me to ask a question that's been on
> my mind for a while? For those of you who build Web sites for clients,
> do you provide hosting for their sites, or do you set them up with
> their own account at the hosting company of their choice? I've been
> asked by potential clients if I host sites. I'm not sure if it's
> something I should look into. Thoughts?
>
> Amy Gelfand, Design and Communications Professional
> Gelfand Design
> www.gelfanddesign.com<http://www.gelfanddesign.com>
> "Computers are like Old Testament gods--lots of rules and no
mercy."
>
>
> ------------------------------------------------------------------------
> *From:* Ryan Joy <[email protected]>
> *To:* [email protected]
> *Sent:* Thursday, April 9, 2009 5:48:53 PM
> *Subject:* [Refresh Austin :
3789] Re: Advice for handling billing for
> new client site
>
>
> I would certainly recommend having the client get their own domain
> name and hosting set up. I speak from experience. I currently have a
> circa 2001 pro-bono website that I'm still administering their domain
> and hosting. Trust me, educate and start 'em off right.
>
> - RYAN JOY
>   http://twitter.com/atxryan
>
>
>
> On Thu, Apr 9, 2009 at 5:35 PM, Mark Phillip <[email protected]
> <mailto:[email protected]>> wrote:
> > Hey folks, I volunteered to do some pro-bono work for a bird
> sanctuary here
> > in town.  It'll be a simple WP install, heavy on pages and light
on
> posts.
> >
> > I'm struggling with what the best way to set up payment is.  I
don't
> feel
> > comfortable asking for the client's credit card number, and I'd
> rather not
> > pay for it myself and deal with continually asking to be reimbursed.
> >
> > Is there a way to kick this off that I'm not thinking of?  Or is
my
> best bet
> > just sending the client to GoDaddy (bleh) to set everything up and
just
> > having her send me the login credentials?
> >
> >
> >
> > Thanks,
> > Mark
> > http://markphillip.com
> >
> >
> > >
> >
>
>
> >





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http://www.infochimps.org
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