Absolutely. First, none of their account admin panel functions have worked for us forcing us to call their support every time we want to do anything - add database, change db user password, etc. The other night I waited on hold for over an hour just to change a password!
I don't use SSH, but one of our developers said he couldn't use SSH access with the Mosso account. It's been a real hassle all the way around. Sent from my iPhone On Apr 10, 2009, at 3:33 PM, Amy Gelfand <[email protected]> wrote: > Terry - would you mind describing what happened? I'm considering > using Mosso/Rackspace, so I'd definitely like to know. > > Thanks, > Amy > > Amy Gelfand, Design and Communications Professional > Gelfand Design > www.gelfanddesign.com > "Computers are like Old Testament gods--lots of rules and no mercy." > > > From: Terry Brown <[email protected]> > To: [email protected] > Sent: Friday, April 10, 2009 2:44:08 PM > Subject: [Refresh Austin: 3806] Re: Hosting clients' sites? WAS: > Advice for handling billing for new client site > > I have - RECENTLY - MOSSO SUCKS!! Don't use them!! > > > > From: [email protected] [mailto:[email protected] > ] On Behalf Of Amy Gelfand > Sent: Friday, April 10, 2009 9:29 AM > To: [email protected] > Subject: [Refresh Austin: 3801] Re: Hosting clients' sites? WAS: > Advice for handling billing for new client site > > > > Has anyone used Rackspace Cloud Sites? > > > > Amy Gelfand, Design and Communications Professional > Gelfand Design > www.gelfanddesign.com > "Computers are like Old Testament gods--lots of rules and no mercy." > > > > > > From: Philip (flip) Kromer <[email protected]> > To: [email protected] > Sent: Friday, April 10, 2009 2:55:14 AM > Subject: [Refresh Austin: 3800] Re: Hosting clients' sites? WAS: > Advice for handling billing for new client site > > Just a couple other resources to throw in the ring. > > > > * A reasonable-cost middle ground between shared hosting and colo is > to use a virtualized server. We use http://slicehost.com and love > it. You get effectively your own machine, you control all the > software (and are thus responsible for it), bandwidth allowance is > reasonable, responsive support, they provide backup at modest cost, > etc. > > > > * At the other end: though I haven't used them, I have multiple > positive recommendations for Nearly Free Speech hosting > (https://www.nearlyfreespeech.net/ > ). It's transparent pricing based on exactly what you use. This > might be a good match for your client. > > > > Also +1 to using Google Apps for any client. If it's a new domain > register it through the Google apps setup and choose the eNom option > -- it's clean and will come configured right. Setup is fast enough > that you can do it with your laptop at their offices (letting them > key in the credit card and admin google account) > > > > I don't trust GoDaddy -- not so much that they'd fail to act as > promised, but I've worked with people who were fooled into buying > multi-year email plans with 10 50M inboxes for >$100/yr from them, > etc. Their website is so horrid and shouty and hell-bent on scaring > your customer into an unnecessary upsell. I'm happy with Joker.com, > but I'm sure a registrar with a nicer interface exists. > > > > flip > > > > On Thu, Apr 9, 2009 at 11:57 PM, Jeff Bernier > <[email protected]> wrote: > > > Amy, > > I'll throw my 2 cents into the ring. I started out 5 years ago using > 3rd > party hosting solutions but left them when they kept modifying the > environment. It got so bad that I had a client accusing my of > sabotaging > their website when what was happening was the hosting company was > modifying their email policies and causing emails to not be sent from > the website. However the hosting company would not admit that they had > done that so the client assumed that I had gone in and modified the > code > which of course I'd never do. > > So I now have a server with Midas Networks here in town. They set the > server up for me and taught me what I needed to know to do the > majority > of the website setup. When I need work done on the server I can have > them do the work, upgrades and the like, for a fee. I then provide > hosting in a known environment to my clients and I know that nothing > is > going to be changed without my knowledge. > > In addition since I provide that service I register domain names and > manage them for most of my clients. Typically reduces many headaches > for > me since I know that the registry settings are correct at that point. > Also if Midas Networks were to have to make changes to the > infrastructure I have the ability to make changes the the domains > without having to contact each client and wait for a response from > them. > > Yes, providing hosting does have it's headaches, but it's been my > experience that the headaches from outside hosting services are > greater. > > Jeff > > > Amy Gelfand wrote: > > Ryan, your comment just prompted me to ask a question that's been on > > my mind for a while? For those of you who build Web sites for > clients, > > do you provide hosting for their sites, or do you set them up with > > their own account at the hosting company of their choice? I've been > > asked by potential clients if I host sites. I'm not sure if it's > > something I should look into. Thoughts? > > > > Amy Gelfand, Design and Communications Professional > > Gelfand Design > > > www.gelfanddesign.com <http://www.gelfanddesign.com> > > > "Computers are like Old Testament gods--lots of rules and no mercy." > > > > > > > --- > --------------------------------------------------------------------- > > *From:* Ryan Joy <[email protected]> > > *To:* [email protected] > > *Sent:* Thursday, April 9, 2009 5:48:53 PM > > *Subject:* [Refresh Austin : 3789] Re: Advice for handling billing > for > > new client site > > > > > > I would certainly recommend having the client get their own domain > > name and hosting set up. I speak from experience. I currently have a > > circa 2001 pro-bono website that I'm still administering their > domain > > and hosting. Trust me, educate and start 'em off right. > > > > - RYAN JOY > > http://twitter.com/atxryan > > > > > > > > On Thu, Apr 9, 2009 at 5:35 PM, Mark Phillip <[email protected] > > > <mailto:[email protected]>> wrote: > > > Hey folks, I volunteered to do some pro-bono work for a bird > > sanctuary here > > > in town. It'll be a simple WP install, heavy on pages and light > on > > posts. > > > > > > I'm struggling with what the best way to set up payment is. I > don't > > feel > > > comfortable asking for the client's credit card number, and I'd > > rather not > > > pay for it myself and deal with continually asking to be > reimbursed. > > > > > > Is there a way to kick this off that I'm not thinking of? Or is > my > > best bet > > > just sending the client to GoDaddy (bleh) to set everything up > and just > > > having her send me the login credentials? > > > > > > > > > > > > Thanks, > > > Mark > > > http://markphillip.com > > > > > > > > > > > > > > > > > > > > > > > > > > -- > http://www.infochimps.org > Connected Open Free Data > > > > > > > > > > > > > --~--~---------~--~----~------------~-------~--~----~ Our Web site: http://www.RefreshAustin.org/ You received this message because you are subscribed to the Google Groups "Refresh Austin" group. [ Posting ] To post to this group, send email to [email protected] Job-related postings should follow http://tr.im/refreshaustinjobspolicy We do not accept job posts from recruiters. [ Unsubscribe ] To unsubscribe from this group, send email to [email protected] [ More Info ] For more options, visit this group at http://groups.google.com/group/Refresh-Austin -~----------~----~----~----~------~----~------~--~---
