Not knowing what you’ve tried I’ll suggest this… Open up the prefs for one client in ARD Admin (select the client and press Command + i) and clear out the password and save it, then re-enter the password and save it again. Does that resolve it? I’ve seen this resolve it for me on some clients.
Thanks, Chris ____________ Chris Thacker Campus Life Services - Information Systems University of California at San Francisco [direct line] 415 514-3373 From: <[email protected]> on behalf of Andrew Brouse <[email protected]> Date: Monday, March 13, 2017 at 10:01 AM To: "[email protected]" <[email protected]> Subject: Re: ARD Client-Server 3.9 is not working On Mar 13, 2017, at 12:58, Cletus Stripling <[email protected]<mailto:[email protected]>> wrote: For me, in ARD, Remote Desktop menu, Preferences, Security, check the box “Allow Communication with Older Clients” The clients have all been upgraded to 3.9, but I did try that in any case and it doesn’t help :( A. From: <[email protected]<mailto:[email protected]>> on behalf of Andrew Brouse <[email protected]<mailto:[email protected]>> Date: Monday, March 13, 2017 at 12:55 PM To: "[email protected]<mailto:[email protected]>" <[email protected]<mailto:[email protected]>> Subject: ARD Client-Server 3.9 is not working Hello ARD folks, After a rather forced “upgrade” to ARD 3.9 on clients and server, the software has become almost useless. Almost all clients report “Access Denied” or “Offline” with a few exceptions - ARD Kickstart via CLI does not help... I have thus far tried just about all of the workarounds findable via Google, does anyone have any insight on how to resolve this short of downgrading all the clients and the server? thanks, Andrew Andrew Brouse System Administrator NeuroRx Research 3575, av. du Parc #5322 Montréal, QC, H2X 3P9 Canada t: +1-514-906-3909 x333 e: [email protected]<mailto:[email protected]>
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