Here's one for everyone..... The copy, install, and unix menu buttons are constantly greyed out no matter what you try to do. In other words, they do not function properly. Anyone else having this issue. I have upgraded all my computers to the most updated version of ARD.

Roy


On 3/13/2017 10:08 AM, Thacker, Chris wrote:

Not knowing what you’ve tried I’ll suggest this…

Open up the prefs for one client in ARD Admin (select the client and press Command + i) and clear out the password and save it, then re-enter the password and save it again. Does that resolve it? I’ve seen this resolve it for me on some clients.

Thanks,

Chris

____________

Chris Thacker

Campus Life Services - Information Systems

University of California at San Francisco

[direct line]  415 514-3373

*From: *<[email protected]> on behalf of Andrew Brouse <[email protected]>
*Date: *Monday, March 13, 2017 at 10:01 AM
*To: *"[email protected]" <[email protected]>
*Subject: *Re: ARD Client-Server 3.9 is not working

On Mar 13, 2017, at 12:58, Cletus Stripling <[email protected] <mailto:[email protected]>> wrote:

    For me, in ARD, Remote Desktop menu, Preferences, Security, check
    the box “Allow Communication with Older Clients”

The clients have all been upgraded to 3.9, but I did try that in any case and it doesn’t help :(

A.



    *From:*<[email protected]
    <mailto:[email protected]>> on
    behalf of Andrew Brouse <[email protected]
    <mailto:[email protected]>>
    *Date:*Monday, March 13, 2017 at 12:55 PM
    *To:*"[email protected]
    <mailto:[email protected]>"
    <[email protected]
    <mailto:[email protected]>>
    *Subject:*ARD Client-Server 3.9 is not working

    Hello ARD folks,

    After a rather forced “upgrade” to ARD 3.9 on clients and server,
    the software has become almost useless.

    Almost all clients report “Access Denied” or “Offline” with a few
    exceptions - ARD Kickstart via CLI does not help...

    I have thus far tried just about all of the workarounds findable
    via Google, does anyone have any insight on how to resolve this
    short of downgrading all the clients and the server?

    thanks,

    Andrew

    Andrew Brouse
    System Administrator
    NeuroRx Research
    3575, av. du Parc #5322
    Montréal, QC, H2X 3P9
    Canada

    t: +1-514-906-3909 x333
    e:[email protected] <mailto:[email protected]>





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