> " They did allow me to send them back for 
> full credit."  
 
Pretty much says they're honest and that anyone 
can make a mistake, even if there is no one to 
blame it on.  

A better offer than I've had with some of the 
other xtal companies. 

cheers, 
skipp 

ps: I order 100 plus crystals from Bomar Every 
year, never a problem. Can't say that about Cal-
Crystal or Jan, but others can. 

> "Mark Boden" <[EMAIL PROTECTED]> wrote:
> FYI on orders to Bomar Crystal.
> 
> Just had a flustrating phone conversation with Bomar.  Ordered 3 
> crystals at $10 each.  Came in at $20 each plus $10 shipping.
> 
> Asked why.  Was told it was billed wrong.  Offered to credit me $2.50 
> each as they made them on a 2 week basis (RUSH) and there is a $50 
> minimum.  They were not sure who took order.  They said they ALWAYS let 
> everyone know about the minimum. I ordered them as a trial first order 
> on a non critical job.
> 
> Would not budge or change back to what I ordered. Would not allow me to 
> discuss with anyone else on this standard delivery phone order.  They 
> did allow me to send them back for full credit.  
> 
> They suggested that I be careful in  ordering next time.  I think I 
> learned my lesson on this first order.  This is a disappointment.
> 
> Mark Boden - N4TZV






 
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