I understand your frustration Mark. However each time I've done a phone
order from Bomar they have told me the total for the order while on the
phone. They started the $50 minimum order several years ago but I don't
see any mention of this on their web page. I've had a few problems with
Bomar in the past but I also have had some problems with every other
xtal manufacture I've dealt with. I once ordered 5 crystals for a
microwave oscillator from ICM. I sent them the original crystal from
the oscillator as they suggested. I clearly stated this crystal was for
them to measure the operating characteristics for cutting the crystals I
wanted. What I got was five new crystals on the same frequency as the
reference that was stamped with the ordered frequency. They made it
good but this error delayed my project several months.
Dex
Mark Boden wrote:
> FYI on orders to Bomar Crystal.
>
> Just had a flustrating phone conversation with Bomar. Ordered 3
> crystals at $10 each. Came in at $20 each plus $10 shipping.
>
> Asked why. Was told it was billed wrong. Offered to credit me $2.50
> each as they made them on a 2 week basis (RUSH) and there is a $50
> minimum. They were not sure who took order. They said they ALWAYS let
> everyone know about the minimum. I ordered them as a trial first order
> on a non critical job.
>
> Would not budge or change back to what I ordered. Would not allow me to
> discuss with anyone else on this standard delivery phone order. They
> did allow me to send them back for full credit.
>
> They suggested that I be careful in ordering next time. I think I
> learned my lesson on this first order. This is a disappointment.
>
> Mark Boden - N4TZV
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