I beleive ICM will send you an order confirmation via snail mail, but it has
been such a long time since I ordered from them I'm not sure if they still do.
You could fax your order to Bomar with no voice phone number
and request that they fax back a confirmation as a condition of sale. That way
if they did screw up, it would be documented.
Steve
WA6ZFT
>
> From: "Coy Hilton" <[EMAIL PROTECTED]>
> Date: 2005/05/12 Thu PM 06:42:54 EDT
> To: Repeater-Builder@yahoogroups.com
> Subject: [Repeater-Builder] Re: Caution on Bomar Crystals
>
> This past December I ordered 7 crystals from Bomar Crystal for
> $70.00 + $10 shipping. When I received the crystals, one pair was
> reversed Tx and Rx. When I called them on it, They said that it was
> what I had ordered, and so graciously offored to re cut them for $10
> each NO MINIMUM (WOW WEE)so I paid it. One of the other crystals for
> a transmitter was Tango Uniform (DOA). I figure that Bomar has no
> interest in customer loyalty, So I will be loyal to ICM whom has
> always gottem my orders right first time.
> AC0Y
>
> --- In Repeater-Builder@yahoogroups.com, "Mark Boden" <[EMAIL PROTECTED]>
> wrote:
> > FYI on orders to Bomar Crystal.
> >
> > Just had a flustrating phone conversation with Bomar. Ordered 3
> > crystals at $10 each. Came in at $20 each plus $10 shipping.
> >
> > Asked why. Was told it was billed wrong. Offered to credit me
> $2.50
> > each as they made them on a 2 week basis (RUSH) and there is a $50
> > minimum. They were not sure who took order. They said they
> ALWAYS let
> > everyone know about the minimum. I ordered them as a trial first
> order
> > on a non critical job.
> >
> > Would not budge or change back to what I ordered. Would not allow
> me to
> > discuss with anyone else on this standard delivery phone order.
> They
> > did allow me to send them back for full credit.
> >
> > They suggested that I be careful in ordering next time. I think
> I
> > learned my lesson on this first order. This is a disappointment.
> >
> > Mark Boden - N4TZV
>
>
>
>
>
>
>
> Yahoo! Groups Links
>
>
>
>
>
>
>
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