I have been watching this thread for a while now, and biting my virtual tongue the whole time.
But no more. NOBODY from NHRC EVER quoted ANY price to Mr. Finch. Further, he has not been treated unfairly by us in any way, contrary to his repeated statements on this mailing list. One of our core values is fair treatment of all our customers, employees, and our business partners. We will never flinch from this. One of my partners did *email* Mr. Finch that we do offer quantity discounts on quantities *greater* than 10 units, but we NEVER have discounted any partial kits for anyone, including our best customers. Our margin on the partial kits is just too small. (We have, on occasion, given partial kits and even complete controllers to worthy non-profit organizations.) We have recently invested significantly in the NHRC-4 with a complete rewrite of the controller's software, and we doubled the size of the manual. We believe the NHRC-4 is an excellent value, in both the partial kit and the assembled and tested units. We know how tight our amateur customers budgets are--we are hams too--and this is why we do offer partial kit products for the price-sensitive. The price on our partial kits is as low as we can tolerate. Jeff Otterson NHRC LLC At 11:44 AM 11/25/2005, you wrote: >Kevin, > >Like I said, I have never owned a NHRC product, I have used 5 MCC >controllers in the past and have been very happy with them. What drove the >decision to try NHRC was the fact that I have 8 repeaters to build and their >price fit my very low budget. I talked to a Rep from NHRC and he quoted 35 >bucks each on a quantity of 10 (only need 8) or more units, got the email. >A couple of months later after I had scraped the money together I talked to >a different Rep and he said, no way can we sell them at that price. Like I >said, I may have to buy the controllers from them but I will not be happy >doing so. > >You are correct, I am looking at the ICS line and have sent a email to Brian >to that effect. > >Thanks, >Paul > > >-----Original Message----- >From: [email protected] >[mailto:[EMAIL PROTECTED] Behalf Of Kevin Custer >Sent: Friday, November 25, 2005 6:50 AM >To: [email protected] >Subject: Re: [Repeater-Builder] Controller > > >Paul Finch wrote: > > >Kevin, > > > >Thanks, I was figuring that much for each controller, I have one that I am > >looking at now that is assembled for just a little more than 80 bucks. > > > >Likely the ICS line? A few of us here on the list helped Brian with the >audio sections of his controllers and there is nothing wrong with them. > > > I want to say I have no problem with the NHRC controllers, just how I was > >treated when I tried to buy the 10 units. > > > >Repeater Builder (the company) has purchased in the neighborhood of 150 >NHRC-4's, it's our most popular inexpensive controller; which I have >built about 1/3 of them. We buy them 10 to 15 at a time and get no price >break. One has to realize that NHRC isn't making big money on a $40 >kit, especially when you figure the cost of the professional quality >circuit board and parts, and the time to pick and pack the parts that >are supplied, so, there isn't much room to haggle. Maybe you are like >me, an expert kit builder and won't have any problem building your kit, >but, that isn't always the case. Customer support (to some degree) has >to be built into that same $40 price tag, so now how much are they >making? We are lucky that NHRC still considers selling a kit to those >of us who enjoy building. I don't know the circumstances, but if you >are upset that NHRC wouldn't cut you a break on 10 kit controllers, >consider the situation. > >Disclaimer: I have nothing personal to gain by commenting on NHRC or >any other company (except Repeater Builder) that posts or is discussed >on this list. I am, however, a satisfied builder, owner, seller of >NHRC's products. > >Kevin Custer > > > > > >Yahoo! Groups Links > > > > > > > > > > > > > > > >Yahoo! Groups Links > > > > Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/Repeater-Builder/ <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
