Reverse the logic - if it's a non-responder (no telemetry after n minutes), it shows up on the map as a customer out.
We currently have a Google maps-based outage tracking system that places a green dot for working modem, yellow for modem syncing and red for offline... Since we have SNMP polling at around once a minute, along with bandwidth monitoring in place, often times we can find out about an outage before the customer can even find their phone to call us. It's just another tool we use of many... On Mon, Jan 11, 2010 at 2:38 PM, skipp025 <[email protected]> wrote: > > > > > > Look on the bright side: The "smart meters" allow > > the electric utility company to immediately identify > > a power outage and identify the areas affected, > > If the meter's radio data transceiver operates on > electricity, which may be missing/out... how does the > dead radio notify the mother ship once the supply goes > away? > > > which can drastically reduce the restoration time- > > especially in rural areas. With rural customers on > > conventional meters, some outages would last for > > many hours, even days, because some customers always > > think that "someone else" will call to report an > > outage! > > I would not expect the restoration times to improve, > maybe the response time in some examples but probably > not the majority. > > s. > > >
