Title: Re: freezes in Mac while backing up....

If this works with extensions off, you apparently have solved half the problem--extensions conflict. I'm not sure how you mean this has "not worked." It's extensions, you just have to figure out which ones.

See the Retrospect 4.2 User's Guide, p. 209, under "Mac OS System Software Issues," for help with extensions troubleshooting. You could also consider a third-party package like Conflict Catcher, but the old-fashioned manual way should be adequate.

Of course, if you have questions, please call us.

Matthew Tevenan
Technical Support Specialist
Dantz Development Corporation

From: Andrew Stein <[EMAIL PROTECTED]>
Reply-To: "retro-talk" <[EMAIL PROTECTED]>
Date: Thu, 10 Aug 2000 10:48:42 -0700
To: retro-talk <[EMAIL PROTECTED]>
Subject: freezes in Mac while backing up....

Hello, this is my first posting to this mail list.

I have recently purchased Retrospect Workgroup Backup 4.3 to backup a G3 server onto a Seagate Scorpion 24 (STD224000N-SB) tape drive, and I have only one problem with it....
The backup run of any script ( or any backup attempt at all) will freeze at a random point during execution, with the software running and the tape drive read light off, and remain so forever.  If the system is loaded without extensions, everything works fine, the script run perfectly.

The obvious problem I have been trying to fix is some sort of conflict with the extensions, and I have been removing ones from the extensions folder and disabling them to attempt to find the one or ones causing the problem. This has not worked, and I am honestly stumped.

Anyone have any ideas?

-Andrew Stein

Reply via email to