Hi Jim,

Because the Retrospect application and preferences are associated with a
particular user account, Retrospect is unable to function in unattended mode
if a user is not logged in. A scheduled script will not be able to run and a
Backup Server script will stop as soon as the computer is in the login
screen mode. Unfortunately there isn't much we can tweak, since the
operations of the computer are controlled according to the configuration of
the active User Account.

In your situation, I would recommend configuring Retrospect to restart your
machine after executing a script under Special -> Preferences -> Unattended.
Before leaving for the night, while still logged into the Mac, run the
script by selecting it from the run menu within Retrospect. The computer
will be left in the login window after the backup and restart.

At this time, I'm afraid you won't be able to do unattended backups if you
must log out of your computer regularly.

Under Multiple User mode, the OS does not recognize certain folders as
Special Folders, so the special folder selector conditions will not work
properly in your custom selectors. You will need to define custom selectors
that include those folders by name instead.

If you have any other questions, please feel free to give us a call.

Best Regards,

on 8/23/00 10:45 AM, Jim Coefield at [EMAIL PROTECTED] wrote:

> Irena,
> The explanation below goes a long way to explaining the problems I
> had after ugrading my Backup server (running Retro 4.3) to OS 9
> (which I managed to slowly figure out on my own). What I would really
> like to do, though, would be able to set my server into the login
> screen mode using Multiple Users, as I find that some of my cohorts
> in my office like to "use" my computer when I'm away (and locked
> doors aren't possible here and notes go unheeded).
> The explanations for the work-arounds on your web page below:
> "Mac OS 9's Multiple Users prevents Retrospect from launching
> automatically to execute its scheduled scripts. Before you leave the
> backup Macintosh, start Retrospect manually from within Multiple
> Users. This allows Retrospect to run scripts as scheduled." and:
> "The workaround for local backups with Retrospect is to log in as an
> owner before backing up."
> As the backup admin, I'd prefer to be able to logout of the server
> (putting it into the login screen mode), have Retrospect launch
> either a script or Backup Server, and be able to backup both network
> and local drives, as I use the machine extensively during the day for
> all my other network admin work, and only backup in the eve/night.
> So, other than the "feature" of Retro 4.3/Multiple Users not allowing
> Retro to autolaunch is their any way for Dantz to tweak Retro to
> override Multiple Users on the backup computer to allow it to launch,
> even when only the login screen is present, and then proceed to back
> up the entire local computer and also backup network clients? That
> would be a great advantage to those of us network admins that have
> "open shops" without doors. Also, is Dantz working to solve/work
> around the special folder selector conditions in custom selectors
> with those computers using Multiple Users?
> Thanks,
> Jim Coefield
>> Also, if you are running Mac OS 9 and have Multiple Users turned on,
>> Retrospect will not automatically launch. For a full Mac OS 9 compatibility
>> statement, please go to
>> <http://www.dantz.com/index.php3?SCREEN=os9>
>> If your script still isn't running, it may be time to give tech support a
>> call when you can be in front of your computer.
>> Best Regards,
>> Irena
>> Technical Support Specialist
>> Dantz Development Corporation
>> 925.253.3050
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