The likely cause is that the web server's PATH environment variable does not contain the location of cleartool. You can use the apache SetEnv directive to fix this.
-David On Sep 15, 2014, at 3:52 AM, shravanthi s <[email protected]> wrote: >> Hi, > > Can you please let us know why we are getting this error? Our linux server > where Review Board was hosted (RHEL 6.5), was patched by out IT dept. Since > then our review board stopped working. So we rebooted the server with older > kernel and we were able to get the application up and running. However, when > we click on a review request (with clearcase as repository) we are getting > the error as mentioned above. This is critical as our production is down and > users are not able to check in code due to review requests which are not > working. > > The application is working fine when used with a svn repository. > > Also when i ran cleartool commands on reviewboard server, it was working > properly. So it looks like clearcase is working on reviewboard server. So we > are not sure what else has gone wrong. Some path which was set wrongly due to > patching? Please assist asap! We need to get it up and running sooner. Let me > know if you need any other info > > Thanks, > Shravanthi > -- > Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/ > --- > Sign up for Review Board hosting at RBCommons: https://rbcommons.com/ > --- > Happy user? Let us know at http://www.reviewboard.org/users/ > --- > You received this message because you are subscribed to the Google Groups > "reviewboard" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/d/optout. -- Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/ --- Sign up for Review Board hosting at RBCommons: https://rbcommons.com/ --- Happy user? Let us know at http://www.reviewboard.org/users/ --- You received this message because you are subscribed to the Google Groups "reviewboard" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
