On Mon, Mar 9, 2009 at 9:55 PM, Eugene Vilensky <[email protected]> wrote:
> Hi Sam,
>
> I would like to see more enterprise oriented forums (lists?).  VMware
> and NetApp communities come to mind most immediately.  I think they
> use the same back-end.

Web Forums and Wikis require a lot of man-power to get working
correctly. You have to have a number of people who are dedicated to
cleaning out spam, off-topic posts, wars over whether a CNTRL key
should be left of the A key or below SHIFT, etc. While some people see
a lot of value to it, they lose interest/run-away-screaming if there
isn't the man-power behind it to keep them on-topic. And frankly, they
don't want to pay for that manpower :).

In the old enterprise community, we  expect our vendor to make these
things for us because we paid them ludicrously large amounts of money.
I am looking at a quote for an AIX server which after major discounts
is over 40k with 10k/year in support. The Solaris box we will need to
get for our Enterprise software (because their only port to Linux runs
on EL-2) is about the same. The real costs for them in
hardware/support is a lot less and what we are paying them is for them
to have nice web-pages and GIANT manuals they will send us on PDF.

In the new enterprise community, we expect our vendor to offer the
same thing as the old vendors, but we only pay them a pittance. Our
Dell server which is about as powerful as the AIX box is 8k. And while
the EL license cost per system is higher than what we are paying for
AIX.. it is no where what the margin is they make off of the
hardware/software. And because we are quite happy with free we don't
want Ads in our webpages when we go to a Red Hat forum... we don't
want to pay for those webpages, and we want them to be updated and as
expansive as the articles that IBM puts up.

Usually the problem with the Enterprise community starting these
resources ourselves is that we never seem to get a critical mass of
people to do it in comparison to what our real-lifes require. The wiki
goes up, and then the person spends 5 weeks fire-fighting and just
doesn't have the energy to go back to the wiki. The same with forum
cleaning.

> Fedora lists seem like a bad fit; it's just a little too hard to
> filter desktop chatter.
>
> An enterprise wiki, BigAdmin-style?
>




-- 
Stephen J Smoogen. -- BSD/GNU/Linux
How far that little candle throws his beams! So shines a good deed
in a naughty world. = Shakespeare. "The Merchant of Venice"

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