On 10/31/11 12:59 PM, Musayev, Ilya wrote:
> If it matters, run RedHat on prod hosts and centos on non-prod dev/qa..
>
> You get support as main reason for justification. RedHat support improved
> tremendously over past 4 years. You may still get level one from india, but
> once you break through level one, you get fairly knowledgeable folks that can
> help.
I think a big benefit you have to pay extra for is a TAM or technical
account manager. A few years ago when I worked in IT, our TAM was able
to schedule meetings directly with kernel engineers when we ran across
some significant show-stopping bugs. We're talking about the same
engineers whose names you see in the changelog of the kernel RPM. This
was a huge benefit for our production and engineering environment.
/Brian/
--
Brian Long | |
Corporate Security Programs Org . | | | . | | | .
' '
C I S C O
_______________________________________________
rhelv5-list mailing list
rhelv5-list@redhat.com
https://www.redhat.com/mailman/listinfo/rhelv5-list
