On Mon, 31 Oct 2011, Brian Long wrote:
On 10/31/11 12:59 PM, Musayev, Ilya wrote:
If it matters, run RedHat on prod hosts and centos on non-prod dev/qa..
You get support as main reason for justification. RedHat support
improved tremendously over past 4 years. You may still get level one
from india, but once you break through level one, you get fairly
knowledgeable folks that can help.
I think a big benefit you have to pay extra for is a TAM or technical
account manager. A few years ago when I worked in IT, our TAM was able
to schedule meetings directly with kernel engineers when we ran across
some significant show-stopping bugs. We're talking about the same
engineers whose names you see in the changelog of the kernel RPM. This
was a huge benefit for our production and engineering environment.
I agree wholeheartedly. My experience with a TAM (at various
companies) always have been very useful.
--
-- dag wieers, d...@wieers.com, http://dag.wieers.com/
-- dagit linux solutions, i...@dagit.net, http://dagit.net/
[Any errors in spelling, tact or fact are transmission errors]
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