Hi, not sure if it solves the problem.. We don't use dropboxes, our problem was that long tracks (like pre-recorded entire shows) give error when imported. Anyway track is present in terms of wav file and database audio length. So I checked the log but I will try to tweak on that the next days. Anyway you can experiment a bit on the field by tweaking Apache configuration file. In case you constate that it fix that behaviour please share that with us. We use Debian 7 (so Apache is 2.2, while yours probably is 2.4) so there may be difference in behaviour. Anyway you can find Apache config file in /etc/apache2/apache2.conf and there is a timeout value, which is 300 by default I think. More info here: http://httpd.apache.org/docs/current/mod/mod_reqtimeout.html (for current apache version).
Alessio 2014-11-20 1:10 GMT+01:00 Geoff Barkman <[email protected]>: > Hi Alessio and Wayne > How do you increase the apache timeout? I take it is one of the conf files? > I did notice when running "top" the rdxport.cgi process was using 25% > of the cpu and importlog.txt has messages like "Database connection > failed: select FILE_DATETIME from DROPBOX_PATHS" > > Many Thanks > Geoff > > On 11/20/14, Alessio Elmi <[email protected]> wrote: >> Nice tip Wayne thank you! We experienced the same problem and checking >> in the Apache log: >> [Mon Nov 17 10:52:15 2014] [error] [client 127.0.0.1] Script timed out >> before returning headers: rdxport.cgi >> Thank you! >> >> 2014-11-19 15:24 GMT+01:00 Wayne Merricks <[email protected]>: >>> Hi, >>> >>> Just a thought are you running into the apache script time out limit? >>> I'd >>> imagine a 52minute mp3 would take some time to import and apache's >>> default >>> time outs are quite conservative by default. >>> >>> Wayne Merricks >>> The Voice Asia >>> >>> >>> On 19/11/14 07:34, Geoff Barkman wrote: >>>> >>>> I've set up Rivendell dropboxes for my friends Radio Station. >>>> Running Lubuntu 14.04 Rivendell v 2.9.3 >>>> >>>> His machine is also identical specs to mine. Apart from having more >>>> ram and 20 thousand songs in the database. My system has about half of >>>> that. >>>> >>>> I've made shared folders that his production machine saves files to >>>> (using samba). These shared folders are dropboxs for a series of carts >>>> in his system. >>>> >>>> The problem we are having with his system is Files not importing... >>>> deleting the existing audio and leaving an empty cart. We then have to >>>> manually import which sometimes works. We get an Audio Error OK... but >>>> the file has imported. >>>> >>>> The Audio carts are about 52 minutes long (128k mp3) ... should I make >>>> them half that length? >>>> >>>> Any thoughts >>>> Geoff Barkman >>>> _______________________________________________ >>>> Rivendell-dev mailing list >>>> [email protected] >>>> http://caspian.paravelsystems.com/mailman/listinfo/rivendell-dev >>> >>> >>> _______________________________________________ >>> Rivendell-dev mailing list >>> [email protected] >>> http://caspian.paravelsystems.com/mailman/listinfo/rivendell-dev >> _______________________________________________ >> Rivendell-dev mailing list >> [email protected] >> http://caspian.paravelsystems.com/mailman/listinfo/rivendell-dev >> _______________________________________________ Rivendell-dev mailing list [email protected] http://caspian.paravelsystems.com/mailman/listinfo/rivendell-dev
