Granted, it took some poking around to find out what was up, but once I discovered that they had been putting port 25 blocks in place and there was a way to undo it I just did that.
If SBC had announced this in advance I'm sure a lot of people would have opted out. Right now it takes someone who understands the problem and the solution to request the opt out. Meanwhile, zombie billyware spam spewers are thwarted - last I read, port 25 blocks are effective at dealing with these symptoms.
Now, what would NOT be acceptable is:
1) No way to opt out of the poert 25 block policy.
2) Having to justify opting out of the block.
3) Having to go through 27 levels of tech "support" in Bombay before anyone will even admit that there are such things as ports and some of them may be blocked where they were not before. Now restart your computer, please, before we go to the next step.
These opinions and $5.99 will get you cup of coffee at any Starbucks.
Todd A. Jacobs wrote:
On Fri, Mar 04, 2005 at 01:34:28PM -0800, Ed Jaeger wrote:
They'll unblock it if you ask. Totally automated process.
That's refreshing. Charter makes changes like that, and then tries to charge you 3-5 times the money to unblock things. Grrrr.
There was a thread last year about the way they hosed port 80, but (so far) they haven't hosed SMTP the same way. Let's hope they don't follow SBC's lead.
-- Ed Jaeger
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