Aw go ahead and rant. I got so tired of bad excuses and worse tech support based in Bangladesh from SBC - just dumped them. I've had a few issues from HSBB but they have been responding to any calls I make and even adjusted a billing. Speed has been great.
I got rid of Charter years ago (They were called something else back then.) when they couldn't keep my cable tv running consistently. The only folks I know who seem totally happy with their internet service fall into the aforementioned category Todd described: they only use webmail and "surf," using Billyware. Dennis On Fri, 2005-03-04 at 16:26, Todd A. Jacobs wrote: > On Fri, Mar 04, 2005 at 03:16:44PM -0800, Ed Jaeger wrote: > > > Granted, it took some poking around to find out what was up, but once > > I discovered that they had been putting port 25 blocks in place and > > there was a way to undo it I just did that. > > I'm not debating that they could have made it more difficult than they > did. They also deserve at least *minor* kudos for only blocking outbound > port 25, and not making the block bidirectional (how long would it have > taken you to realize you weren't *receiving* email?). > > I can see where they might have a legitimate interest in slowing the > spread of trojans and spam. They get a few brownie points for at least > making the attempt in that regard; more ISPs should take an active > interest in *constructively* protecting the unknowledgable user. > > Anyway, my beef is really with Charter, not SBC. Charter has the > mentality that "the Internet experience" consists solely of surfing the > web (downstream only, of course), and that any other use is inherently > outside their terms of service. > > Mark's point about broken saws is quite appropos. Cars are dangerous, > but we let people drive them because nothing would get done if people > were only allowed to ride vendor-approved tricycles. And if you buy an > SUV, you certainly don't expect them to deliver it to you with the > engine "removed for your safety"...at least, not unless you just needed > a quarter-ton paperweight. > > Anyway, I only brought it up because at first glance it seemed very > similar. But, as you correctly point out, it's not the same thing at > all, and Charter can continue their "Reign of Error (tm)" as the > undisputed king of clueless ISPs. > > Sorry for the rant. Please go back to your regularly-scheduled surfing. > :) _______________________________________________ RLUG mailing list [email protected] http://lists.rlug.org/mailman/listinfo/rlug
