Are you wanting to correct the deposit slip or just the amount applied? I can show you how to do it in the data base itself or you can do a account credit/debit to fix it.
Erik L. M. Tijburg ISP Support Services (469) 323-1841 [EMAIL PROTECTED] -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Adam Woolever Sent: Thursday, February 12, 2004 2:30 PM To: [EMAIL PROTECTED] Subject: [Rodopi] Correcting Incorrect Payments Sorry for the lack of details... Both payments were posted to the correct accounts. They were posted via Batch Payments but the amount of the two checks in question was not the amount listed due. One customer payed over what they owed and the other didn't include a late fee applied to their account. This is on Rodopi 5.2 SP3 Adam Woolever www.MidwayNet.net 219-866-7946 888-866-7946 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Mike Herrera Sent: Thursday, February 12, 2004 2:24 PM To: [EMAIL PROTECTED] Subject: [Rodopi] Correcting Incorrect Payments If the payment was entered to the wrong account you issue a debit to the account it was put into and then a credit to the account that is whould have gone into. If the amounts were wrong, then you have to issue a one time payment for the amount due if it was entered too low. If this doesn't fit, give us more info and I'll try to help you but there isn't enough information in your post. Regards, Mike Herrera Access One Online Svcs. http://www.access-one.com Attend Peering Conference for ISP's, April 23-24, 2004, Dallas Texas Full info: http://www.peercon.org -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Adam Woolever Sent: Thursday, February 12, 2004 12:14 PM To: Rodopi Mailing List Subject: [Rodopi] Correcting Incorrect Payments I have two payments that were entered incorrectly yesterday. It was discovered today when we printed up the deposit ticket. Unfortunately I can't simply go in and undo the last transaction by now. Is there another method to go about correcting these two payments? Adam Woolever www.MidwayNet.net 219-866-7946 888-866-7946 --------------------- To Leave the Rodopi mail list send a message to [EMAIL PROTECTED] with the word LEAVE as the message body. Please also visit the Rodopi FAQ at http://www.rodopi-faq.com --------------------- --------------------- To Leave the Rodopi mail list send a message to [EMAIL PROTECTED] with the word LEAVE as the message body. Please also visit the Rodopi FAQ at http://www.rodopi-faq.com --------------------- --------------------- To Leave the Rodopi mail list send a message to [EMAIL PROTECTED] with the word LEAVE as the message body. Please also visit the Rodopi FAQ at http://www.rodopi-faq.com --------------------- --------------------- To Leave the Rodopi mail list send a message to [EMAIL PROTECTED] with the word LEAVE as the message body. Please also visit the Rodopi FAQ at http://www.rodopi-faq.com ---------------------
