Adam, The version of Rodopi makes no difference, this is an accounting function unless you keep other accounting material and do not use Rodopi at all for that. If you do use Rodopi you must make the changes via accounting otherwise your paperwork will have suspicious changes that would not look good in an audit. The changes may be for little money but in accounting, if figures don't match then the amount off is irrelevant. IOW, if you don't balance, let's say you are off by 2 cents, then since you can't balance you don't really know if you are off by 2 cents or 2 million dollars, unless the amount if found then the only thing you know is that you don't balance. Anyway, too much information there.
If the customer paid more than they owed then then you need to credit the amount over that they paid as to what was entered and in the comments explain that they actually paid x dollars but were only credit for y dollars. IOW, say they paid $30 but the check was entered for $20, then you go into today and issue a credit to their account for $10 with a note saying "check #xxxx on 2/11/04 incorrectly entered for $20 but should have been $10". Any auditor looking at that can verify it with the actual deposit and you have a paper trail. On the other, they owed $20 for service and a late fee of $2 (examples only). Their check was entered for $22. You go in and enter a debit for $2 with the comment "debit for overcredit on 2/11/04, check #xxxx entered for $22 and should have been $20". You can shorten the verbage but that is the correct way to do those. The last thing you want is changes to money being shown with no accounting for or reasons for the changes, that is a major NO-NO. Regards, Mike Herrera Access One Online Svcs. http://www.access-one.com Attend Peering Conference for ISP's, April 23-24, 2004, Dallas Texas Full info: http://www.peercon.org -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Adam Woolever Sent: Thursday, February 12, 2004 2:30 PM To: [EMAIL PROTECTED] Subject: [Rodopi] Correcting Incorrect Payments Sorry for the lack of details... Both payments were posted to the correct accounts. They were posted via Batch Payments but the amount of the two checks in question was not the amount listed due. One customer payed over what they owed and the other didn't include a late fee applied to their account. This is on Rodopi 5.2 SP3 Adam Woolever www.MidwayNet.net 219-866-7946 888-866-7946 --------------------- To Leave the Rodopi mail list send a message to [EMAIL PROTECTED] with the word LEAVE as the message body. Please also visit the Rodopi FAQ at http://www.rodopi-faq.com ---------------------
