Hey All,
 
I have a use case "Request A Report" with two primary actors (Carrier and Customer). Writing
the use case was fairly easy just referring to the Actors like so: "The Carrier/Customer navigates to..."
 
But now that I've moved onto Collaboration Diagrams and most importantly Sequence Diagrams,
I'm stumped on how this should be modeled to represent the two Actors for the one behavior (Request A Report).
 
The overall system I'm building is web based, with two identified actors, Carrier and Customer. For functionality that is used
by both actors should I document and model using a User actor? Meaning, should I use generalization:
Carrier and Customer are "types of" Users.
 
thanks for the help!
 
 
  --
  Ryan Martin
  Senior Developer
  Applicor Inc.
  tel:  204.940.7457
  fax: 204.940.7440
 

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