Used the wrong words ;) Of course, this should read: Sure, but let me phrase it that way: My interest is finding bugs, support questions often lead to that. If there is no bug involved, my personal interest in support is *extremely limited*. Still, there is the rest of the community, and they often provide advice. So Adiscon created the commercial support for corporations that want to have a solution and save time while doing so.
And: why is my interest limited? Support to get someone else going contributes almost nothing back to the project... Rainer > -----Original Message----- > From: [email protected] [mailto:rsyslog- > [email protected]] On Behalf Of Rainer Gerhards > Sent: Tuesday, September 15, 2009 12:52 PM > To: rsyslog-users > Subject: Re: [rsyslog] server frozen when remote logging > > > -----Original Message----- > > From: [email protected] [mailto:rsyslog- > > [email protected]] On Behalf Of Mikel Jimenez > > Sent: Tuesday, September 15, 2009 12:48 PM > > To: rsyslog-users > > Subject: Re: [rsyslog] server frozen when remote logging > > > > Hi > > > > I will delete this line of the config. > > I will make probes. > > About the comercial support, I think that this issue is "basic" for > > the > > proper working of a production and seriour enviroment of rsyslog. > > Sure, but let me phrase it that way: My interest is finding bugs, > support > questions often lead to that. If there is no bug involved, my personal > interest in bug reports is *extremely limited*. Still, there is the > rest of > the community, and they often provide advice. So Adiscon created the > commercial support for corporations that want to have a solution and > save > time while doing so. > > > > > In the future, if we want an especialezed support we call you for > > support, sure!! :) > > > > > > So any solution for this? > > UDP? > > Anyhow, does that mean your config is now error-free and the problem > still > persists? > > Rainer > > > > Rainer Gerhards wrote: > > >> -----Original Message----- > > >> From: [email protected] [mailto:rsyslog- > > >> [email protected]] On Behalf Of Mikel Jimenez > > >> Sent: Tuesday, September 15, 2009 12:14 PM > > >> To: rsyslog-users > > >> Subject: Re: [rsyslog] server frozen when remote logging > > >> > > >> But rsyslog starts... > > >> > > >> If I use UDP instead TCP? > > >> > > > > > > sure, because the messages are thrown away, at least I think. The > > point is: > > > it doesn't make sense to hunt for a problem as long as we know that > > the > > > config is incorrect. Better get the config clean first, then see if > > the > > > problem even persists and then look at it. > > > > > > Bluntly and not meant to be embarrassing: I've set aside some time > to > > do this > > > kind of support, but if you need more "full service" help, it would > > probably > > > be a good idea to purchase one of the support packages. They exists > > so that > > > we can look at issues in depth. This is often an excellent values, > as > > it may > > > safe you hours and hours of work. And, really, I can't develop all > > this and > > > provide this kind of full-service support ;) > > > > > > Rainer > > > > > > > > >> Rainer Gerhards wrote: > > >> > > >>> Ok, there are errors in the config files. I've stopped looking at > > >>> > > >> them when I > > >> > > >>> saw > > >>> > > >>> EST=... > > >>> > > >>> ... @@$EST > > >>> > > >>> This does not work in rsyslog (yet). Please make sure that your > > >>> > > >> configs are > > >> > > >>> OK. With the versions you have, you either need to start rsyslogd > > >>> interactively in debug mode OR simply look at the syslogd logs > > (those > > >>> > > >> with > > >> > > >>> syslog facility). > > >>> > > >>> Rainer > > >>> > > >>> > > >>> > > >>>> -----Original Message----- > > >>>> From: [email protected] [mailto:rsyslog- > > >>>> [email protected]] On Behalf Of Mikel Jimenez > > >>>> Sent: Tuesday, September 15, 2009 11:56 AM > > >>>> To: rsyslog-users > > >>>> Subject: Re: [rsyslog] server frozen when remote logging > > >>>> > > >>>> Ok Rainer > > >>>> > > >>>> In the clients: > > >>>> > > >>>> OS= opensuse 10.0 > > >>>> rsyslog version: 3.19.7 > > >>>> > > >>>> In the server > > >>>> OS=Debian 4.0 > > >>>> rsyslog version: 3.18.2 > > >>>> > > >>>> I attach the configuration files of the clients and the servers. > > >>>> > > >>>> The remote server is 192.1.4.215. > > >>>> > > >>>> Thanks > > >>>> > > >>>> Rainer Gerhards wrote: > > >>>> > > >>>> > > >>>>> This sounds like you are overdoing "reliable delivery". But I > > need > > >>>>> > > >>>>> > > >>>> configs > > >>>> > > >>>> > > >>>>> and version information to tell you what may be the case. If it > > is > > >>>>> > > >> an > > >> > > >>>> older > > >>>> > > >>>> > > >>>>> v3 version, this may also be a bug in rsyslog. > > >>>>> > > >>>>> HTH > > >>>>> Rainer > > >>>>> > > >>>>> > > >>>>> > > >>>>> > > >>>>>> -----Original Message----- > > >>>>>> From: [email protected] [mailto:rsyslog- > > >>>>>> [email protected]] On Behalf Of Mikel Jimenez > > >>>>>> Sent: Tuesday, September 15, 2009 10:53 AM > > >>>>>> To: [email protected] > > >>>>>> Subject: [rsyslog] server frozen when remote logging > > >>>>>> > > >>>>>> Hi!! > > >>>>>> > > >>>>>> I have 80 servers logging to a centralized rsyslog, and I have > > >>>>>> experimented the kaos!! > > >>>>>> > > >>>>>> Accidentaly the central server shutdowns, and one hour later, > > all > > >>>>>> > > >>>>>> > > >>>> the > > >>>> > > >>>> > > >>>>>> 80 > > >>>>>> servers frezze. > > >>>>>> > > >>>>>> Can not access ssh, ping... > > >>>>>> > > >>>>>> I use Debian in central server, and suse in nodes. > > >>>>>> > > >>>>>> Thanks! > > >>>>>> > > >>>>>> -- > > >>>>>> Mikel Jimenez Fernandez > > >>>>>> Irontec, Internet y Sistemas sobre GNU/LinuX - > > >>>>>> > > >>>>>> > > >>>> http://www.irontec.com > > >>>> > > >>>> > > >>>>>> +34 94.404.81.82 > > >>>>>> > > >>>>>> > > >>>>>> _______________________________________________ > > >>>>>> rsyslog mailing list > > >>>>>> http://lists.adiscon.net/mailman/listinfo/rsyslog > > >>>>>> http://www.rsyslog.com > > >>>>>> > > >>>>>> > > >>>>>> > > >>>>> _______________________________________________ > > >>>>> rsyslog mailing list > > >>>>> http://lists.adiscon.net/mailman/listinfo/rsyslog > > >>>>> http://www.rsyslog.com > > >>>>> > > >>>>> > > >>>>> > > >>>> -- > > >>>> Mikel Jimenez Fernandez > > >>>> Irontec, Internet y Sistemas sobre GNU/LinuX - > > >>>> > > >> http://www.irontec.com > > >> > > >>>> +34 94.404.81.82 > > >>>> > > >>>> > > >>>> > > >>> _______________________________________________ > > >>> rsyslog mailing list > > >>> http://lists.adiscon.net/mailman/listinfo/rsyslog > > >>> http://www.rsyslog.com > > >>> > > >>> > > >> -- > > >> Mikel Jimenez Fernandez > > >> Irontec, Internet y Sistemas sobre GNU/LinuX - > > http://www.irontec.com > > >> +34 94.404.81.82 > > >> > > >> > > >> _______________________________________________ > > >> rsyslog mailing list > > >> http://lists.adiscon.net/mailman/listinfo/rsyslog > > >> http://www.rsyslog.com > > >> > > > _______________________________________________ > > > rsyslog mailing list > > > http://lists.adiscon.net/mailman/listinfo/rsyslog > > > http://www.rsyslog.com > > > > > > > > > -- > > Mikel Jimenez Fernandez > > Irontec, Internet y Sistemas sobre GNU/LinuX - http://www.irontec.com > > +34 94.404.81.82 > > > > > > _______________________________________________ > > rsyslog mailing list > > http://lists.adiscon.net/mailman/listinfo/rsyslog > > http://www.rsyslog.com > _______________________________________________ > rsyslog mailing list > http://lists.adiscon.net/mailman/listinfo/rsyslog > http://www.rsyslog.com _______________________________________________ rsyslog mailing list http://lists.adiscon.net/mailman/listinfo/rsyslog http://www.rsyslog.com
