and a bit more on the philosophy, I knew I wrote it down ;)

http://www.rsyslog.com/doc-free_support.html

> -----Original Message-----
> From: [email protected] [mailto:rsyslog-
> [email protected]] On Behalf Of Rainer Gerhards
> Sent: Tuesday, September 15, 2009 12:54 PM
> To: rsyslog-users
> Subject: Re: [rsyslog] server frozen when remote logging
> 
> Used the wrong words ;) Of course, this should read:
> 
> Sure, but let me phrase it that way: My interest is finding bugs,
> support
> questions often lead to that. If there is no bug involved, my personal
> interest in support is *extremely limited*. Still, there is the rest of
> the community, and they often provide advice. So Adiscon created the
> commercial support for corporations that want to have a solution and
> save
> time while doing so.
> 
> And: why is my interest limited? Support to get someone else going
> contributes almost nothing back to the project...
> 
> Rainer
> 
> > -----Original Message-----
> > From: [email protected] [mailto:rsyslog-
> > [email protected]] On Behalf Of Rainer Gerhards
> > Sent: Tuesday, September 15, 2009 12:52 PM
> > To: rsyslog-users
> > Subject: Re: [rsyslog] server frozen when remote logging
> >
> > > -----Original Message-----
> > > From: [email protected] [mailto:rsyslog-
> > > [email protected]] On Behalf Of Mikel Jimenez
> > > Sent: Tuesday, September 15, 2009 12:48 PM
> > > To: rsyslog-users
> > > Subject: Re: [rsyslog] server frozen when remote logging
> > >
> > > Hi
> > >
> > > I will delete this line of the config.
> > > I will make probes.
> > > About the comercial support, I think that this issue is  "basic"
> for
> > > the
> > > proper working of a production and seriour enviroment of rsyslog.
> >
> > Sure, but let me phrase it that way: My interest is finding bugs,
> > support
> > questions often lead to that. If there is no bug involved, my
> personal
> > interest in bug reports is *extremely limited*. Still, there is the
> > rest of
> > the community, and they often provide advice. So Adiscon created the
> > commercial support for corporations that want to have a solution and
> > save
> > time while doing so.
> >
> > >
> > > In the future, if we want an especialezed support we call you for
> > > support, sure!! :)
> > >
> > >
> > > So any solution for this?
> > > UDP?
> >
> > Anyhow, does that mean your config is now error-free and the problem
> > still
> > persists?
> >
> > Rainer
> > >
> > > Rainer Gerhards wrote:
> > > >> -----Original Message-----
> > > >> From: [email protected] [mailto:rsyslog-
> > > >> [email protected]] On Behalf Of Mikel Jimenez
> > > >> Sent: Tuesday, September 15, 2009 12:14 PM
> > > >> To: rsyslog-users
> > > >> Subject: Re: [rsyslog] server frozen when remote logging
> > > >>
> > > >> But rsyslog starts...
> > > >>
> > > >> If I use UDP instead TCP?
> > > >>
> > > >
> > > > sure, because the messages are thrown away, at least I think. The
> > > point is:
> > > > it doesn't make sense to hunt for a problem as long as we know
> that
> > > the
> > > > config is incorrect. Better get the config clean first, then see
> if
> > > the
> > > > problem even persists and then look at it.
> > > >
> > > > Bluntly and not meant to be embarrassing: I've set aside some
> time
> > to
> > > do this
> > > > kind of support, but if you need more "full service" help, it
> would
> > > probably
> > > > be a good idea to purchase one of the support packages. They
> exists
> > > so that
> > > > we can look at issues in depth. This is often an excellent
> values,
> > as
> > > it may
> > > > safe you hours and hours of work. And, really, I can't develop
> all
> > > this and
> > > > provide this kind of full-service support ;)
> > > >
> > > > Rainer
> > > >
> > > >
> > > >> Rainer Gerhards wrote:
> > > >>
> > > >>> Ok, there are errors in the config files. I've stopped looking
> at
> > > >>>
> > > >> them when I
> > > >>
> > > >>> saw
> > > >>>
> > > >>> EST=...
> > > >>>
> > > >>> ... @@$EST
> > > >>>
> > > >>> This does not work in rsyslog (yet). Please make sure that your
> > > >>>
> > > >> configs are
> > > >>
> > > >>> OK. With the versions you have, you either need to start
> rsyslogd
> > > >>> interactively in debug mode OR simply look at the syslogd logs
> > > (those
> > > >>>
> > > >> with
> > > >>
> > > >>> syslog facility).
> > > >>>
> > > >>> Rainer
> > > >>>
> > > >>>
> > > >>>
> > > >>>> -----Original Message-----
> > > >>>> From: [email protected] [mailto:rsyslog-
> > > >>>> [email protected]] On Behalf Of Mikel Jimenez
> > > >>>> Sent: Tuesday, September 15, 2009 11:56 AM
> > > >>>> To: rsyslog-users
> > > >>>> Subject: Re: [rsyslog] server frozen when remote logging
> > > >>>>
> > > >>>> Ok Rainer
> > > >>>>
> > > >>>> In the clients:
> > > >>>>
> > > >>>> OS= opensuse 10.0
> > > >>>> rsyslog version: 3.19.7
> > > >>>>
> > > >>>> In the server
> > > >>>> OS=Debian 4.0
> > > >>>> rsyslog version: 3.18.2
> > > >>>>
> > > >>>> I attach the configuration files of the clients and the
> servers.
> > > >>>>
> > > >>>> The remote server is 192.1.4.215.
> > > >>>>
> > > >>>> Thanks
> > > >>>>
> > > >>>> Rainer Gerhards wrote:
> > > >>>>
> > > >>>>
> > > >>>>> This sounds like you are overdoing "reliable delivery". But I
> > > need
> > > >>>>>
> > > >>>>>
> > > >>>> configs
> > > >>>>
> > > >>>>
> > > >>>>> and version information to tell you what may be the case. If
> it
> > > is
> > > >>>>>
> > > >> an
> > > >>
> > > >>>> older
> > > >>>>
> > > >>>>
> > > >>>>> v3 version, this may also be a bug in rsyslog.
> > > >>>>>
> > > >>>>> HTH
> > > >>>>> Rainer
> > > >>>>>
> > > >>>>>
> > > >>>>>
> > > >>>>>
> > > >>>>>> -----Original Message-----
> > > >>>>>> From: [email protected] [mailto:rsyslog-
> > > >>>>>> [email protected]] On Behalf Of Mikel Jimenez
> > > >>>>>> Sent: Tuesday, September 15, 2009 10:53 AM
> > > >>>>>> To: [email protected]
> > > >>>>>> Subject: [rsyslog] server frozen when remote logging
> > > >>>>>>
> > > >>>>>> Hi!!
> > > >>>>>>
> > > >>>>>> I have 80 servers logging to a centralized rsyslog, and I
> have
> > > >>>>>> experimented the kaos!!
> > > >>>>>>
> > > >>>>>> Accidentaly the central server shutdowns, and one hour
> later,
> > > all
> > > >>>>>>
> > > >>>>>>
> > > >>>> the
> > > >>>>
> > > >>>>
> > > >>>>>> 80
> > > >>>>>> servers frezze.
> > > >>>>>>
> > > >>>>>> Can not access ssh, ping...
> > > >>>>>>
> > > >>>>>> I use Debian in central server, and suse in nodes.
> > > >>>>>>
> > > >>>>>> Thanks!
> > > >>>>>>
> > > >>>>>> --
> > > >>>>>> Mikel Jimenez Fernandez
> > > >>>>>> Irontec, Internet y Sistemas sobre GNU/LinuX -
> > > >>>>>>
> > > >>>>>>
> > > >>>> http://www.irontec.com
> > > >>>>
> > > >>>>
> > > >>>>>> +34 94.404.81.82
> > > >>>>>>
> > > >>>>>>
> > > >>>>>> _______________________________________________
> > > >>>>>> rsyslog mailing list
> > > >>>>>> http://lists.adiscon.net/mailman/listinfo/rsyslog
> > > >>>>>> http://www.rsyslog.com
> > > >>>>>>
> > > >>>>>>
> > > >>>>>>
> > > >>>>> _______________________________________________
> > > >>>>> rsyslog mailing list
> > > >>>>> http://lists.adiscon.net/mailman/listinfo/rsyslog
> > > >>>>> http://www.rsyslog.com
> > > >>>>>
> > > >>>>>
> > > >>>>>
> > > >>>> --
> > > >>>> Mikel Jimenez Fernandez
> > > >>>> Irontec, Internet y Sistemas sobre GNU/LinuX -
> > > >>>>
> > > >> http://www.irontec.com
> > > >>
> > > >>>> +34 94.404.81.82
> > > >>>>
> > > >>>>
> > > >>>>
> > > >>> _______________________________________________
> > > >>> rsyslog mailing list
> > > >>> http://lists.adiscon.net/mailman/listinfo/rsyslog
> > > >>> http://www.rsyslog.com
> > > >>>
> > > >>>
> > > >> --
> > > >> Mikel Jimenez Fernandez
> > > >> Irontec, Internet y Sistemas sobre GNU/LinuX -
> > > http://www.irontec.com
> > > >> +34 94.404.81.82
> > > >>
> > > >>
> > > >> _______________________________________________
> > > >> rsyslog mailing list
> > > >> http://lists.adiscon.net/mailman/listinfo/rsyslog
> > > >> http://www.rsyslog.com
> > > >>
> > > > _______________________________________________
> > > > rsyslog mailing list
> > > > http://lists.adiscon.net/mailman/listinfo/rsyslog
> > > > http://www.rsyslog.com
> > > >
> > >
> > >
> > > --
> > > Mikel Jimenez Fernandez
> > > Irontec, Internet y Sistemas sobre GNU/LinuX -
> http://www.irontec.com
> > > +34 94.404.81.82
> > >
> > >
> > > _______________________________________________
> > > rsyslog mailing list
> > > http://lists.adiscon.net/mailman/listinfo/rsyslog
> > > http://www.rsyslog.com
> > _______________________________________________
> > rsyslog mailing list
> > http://lists.adiscon.net/mailman/listinfo/rsyslog
> > http://www.rsyslog.com
> _______________________________________________
> rsyslog mailing list
> http://lists.adiscon.net/mailman/listinfo/rsyslog
> http://www.rsyslog.com
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