I just set up some groups to split off queues from people who don't
need to see them. However, now the top 10 tickets view shows < 10
tickets to some people because they don't have permissions to see
them. This looks really funny when they only see 3 tickets when
there are enough for them to see 10 from queues to which they do have
permission.
Is there some way to make that top 10 view really be the 10 that the
user is allowed to see rather than the subset of the top 10 overall?
I just set up some groups to split off queues from people who don't
need to see them. However, now the top 10 tickets view shows < 10
tickets to some people because they don't have permissions to see
them. This looks really funny when they only see 3 tickets when
there are enough for them to see 10 from queues to which they do have
permission.
Is there some way to make that top 10 view really be the 10 that the
user is allowed to see rather than the subset of the top 10 overall?
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