I have RT 3.4.4 installed and has been used for a while now. Here's my problem:
In a ticket that already exists, a user click reply. IF the user adds an email address into "CC" at the top of the ticket (right above the "subject" field) the email does not go to that recipient. Now, anyone that is on the "cc" list below the "Message" box on the ticket gets a copy of it just fine (i.e. the watch as cc people). What am i obviosuly overlooking here? Thanks! _Kate Wilson _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
