Hi, I have created customfiedls which applies to Users. Since RT 3.4.5 allows us to create custom fields which apply to users or groups.
But the custom field does not show up in the user form. There is a place in the user form to show the user custom fields but it is alway empty. I checked in the code. It seems that the code is trying to join CustomFields and ObjectCustomFields to get back a row which applies to the user in the form. But from the code it seems that a row in ObjectCustomFields is only created for Ticket customfields and not user and group customfields, and it is only created for ticket customfields when a queue is selected in "Applies To" form. But Applies to does not come up for the user custom fields. When I put a row in ObjectCustomFields with Object Id 0 (apply to all users) then I can see the customfield in the user form. Could someone please clarify why is a row not created in ObjectCustomFields for the user custom fields/or shouldnt' there be a applies to form for user custom fields so that we can select which user does the customfield applies to ? thanks amit _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
