On 5/17/06, Philip Kime <[EMAIL PROTECTED]> wrote:
I seem to be getting odd results searching in the GUI for RTx::Shredder (same results from command line). For example, if I search for email [EMAIL PROTECTED], I only get 6 users returned wheras I have about 100 users with a domain.com email address. If I search for a specific email address, usually, I get nothing returned at all. Nothing in any error logs either.
Could you turn on SQL statements log? and send me queries? Also what DB are you using? Is it development version of the shredder or stable one?
And with the Asset Tracker extension (AT), I get a reasonable list of results but with what look like object class names: RTx::AssetTracker::Asset-620 RTx::AssetTracker::Asset-621 RTx::AssetTracker::Asset-622 RTx::AssetTracker::Asset-623 RTx::AssetTracker::Asset-624 if I try to wipe any of these out, I get a Perl error Couldn't wipeout object: Undefined Objects argument Trace begun at /usr/local/rt/local/lib/RTx/Shredder.pm line 212 This only happens with Assets. It's a fairly clean install of RT 3.4.5, AT 1.2.3 and the latest RTx::Shredder from CPAN. I've uninstalled and re-installed AT and RTx::Shredder to no avail. Any similar experiences? PK -- Philip Kime NOPS Systems Architect 310 401 0407 _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
-- Best regards, Ruslan.
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