On 5/17/06, Philip Kime <[EMAIL PROTECTED]> wrote:
I'm using shredder version 0.03_03 and Mysql 5.0.18.
Do mean turn on RT logging or MySQL SQL logging? You want raw SQL
statements and not the TicketSQL query?
Raw SQL. RT can report it (see config) and you can do it from mysql config too.
IIRC Stephen reported something similar on Oracle, but I couldn't
reproduce this.
I fixed the AT shredding problem -
RTx::Shredder::Dependencies::_PushDependencies was expecting a named arg
of "TargetObjects" but the AT plugin was passing "TargetObjs" - did this
name change in any version of Shredder? If so, we should tell Todd
Chapman as he needs to update the Asset Shredding code on the AT Wiki.
Yep, there were major overview of the API. And this was changed.
PK
-----Original Message-----
From: Ruslan Zakirov [mailto:[EMAIL PROTECTED]
Sent: 16 May 2006 19:01
To: Philip Kime
Cc: [email protected]
Subject: Re: [rt-users] Weird things with RTx::Shredder
On 5/17/06, Philip Kime <[EMAIL PROTECTED]> wrote:
>
>
> I seem to be getting odd results searching in the GUI for
> RTx::Shredder (same results from command line). For example, if I
> search for email [EMAIL PROTECTED], I only get 6 users returned wheras I
> have about 100 users with a domain.com email address. If I search for
> a specific email address, usually, I get nothing returned at all.
Nothing in any error logs either.
Could you turn on SQL statements log? and send me queries?
Also what DB are you using? Is it development version of the shredder or
stable one?
>
> And with the Asset Tracker extension (AT), I get a reasonable list of
> results but with what look like object class names:
>
> RTx::AssetTracker::Asset-620
> RTx::AssetTracker::Asset-621
> RTx::AssetTracker::Asset-622
> RTx::AssetTracker::Asset-623
> RTx::AssetTracker::Asset-624
>
> if I try to wipe any of these out, I get a Perl error
>
> Couldn't wipeout object: Undefined Objects argument Trace begun at
> /usr/local/rt/local/lib/RTx/Shredder.pm line
> 212
>
> This only happens with Assets. It's a fairly clean install of RT
> 3.4.5, AT
> 1.2.3 and the latest RTx::Shredder from CPAN. I've uninstalled and
> re-installed AT and RTx::Shredder to no avail. Any similar
experiences?
>
> PK
>
> --
> Philip Kime
> NOPS Systems Architect
> 310 401 0407
>
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--
Best regards, Ruslan.
--
Best regards, Ruslan.
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