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Hi Everyone, I would like to set up users in RT which grant them the
rights to view tickets and queues, but they cannot change anything. I would
like them to have a user id and password, like privileged users. Is there a way
to do this? I noticed that the Everyone and Unprivileged user designation
allows users to only use the SelfService menu and that is just about it. Any ideas would be most welcome. Take care! Nick --------------------------------------------------------------------------------- Nick
Metrowsky Consulting
System Administrator 303-684-4785
Office 303-684-4100
Fax DigitalGlobe
®, An Imaging and Information Company --------------------------------------------------------------------------------- |
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