Hi,
I have a problem that the client always reply email when quoted text.
But the quoted text is actually stored in the ticket so that it is
duplicated. Is there any settings/functions to hide those quoted text,
like gmail does? It would be a useful feature I think.
Best regards,
John Lau
--
John Lau Chi Fai
Cluster Technology Ltd.
[EMAIL PROTECTED]
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
We're hiring! Come hack Perl for Best Practical:
http://bestpractical.com/about/jobs.html