Hello,
I have the odd situation in that I have a group (Group A) of privileged
users who I need to give full read only access to, apart from the
ability to reply to cases in which they are the requestor.
I need all unprivileged users to be able to reply to cases in which they
are requestors.
I have a group of normal privileged users who have full write access to
RT, these are in a separate group, Group B.
Is there a way of specifying that the unprivileged users and Group A can
only reply to cases in which they are the requestor?
Thanks in advance,
Stewart
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Stewart Tranter
Computing Services
Loughborough University
E: [EMAIL PROTECTED]
W: http://www.lboro.ac.uk/computing/
T: +44 (0) 1509 223719
F: +44 (0) 1509 223989
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