>>> "Himanshu Agrawal" <[EMAIL PROTECTED]> 07/21/06 2:26 AM >>> > I need to mould RT, such that a few of the Custom Fields and Subject and > Requestor are mandatory while ticket creation.
3.6 supports mandatory custom fields, though that doesn't really help you with Subject or Requestor. Tim Smith _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
