Yes, both set ... DEBUG output doesn't tell me anything, just that it failed to authenticate.
PK -----Original Message----- From: Helmuth Ramirez [mailto:[EMAIL PROTECTED] Sent: 11 August 2006 07:00 To: Philip Kime; rt-users@lists.bestpractical.com Subject: RE: [rt-users] RT and LDAP authentication (Win2k AD) Did you double check the settings for the external Auth? ### Enable/Disable LDAP services Set($LdapExternalAuth, 1); Set($LdapExternalInfo, 1); ________________________________________ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Philip Kime Sent: Thursday, August 10, 2006 11:30 PM To: rt-users@lists.bestpractical.com Subject: [rt-users] RT and LDAP authentication (Win2k AD) I have set this up according to http://wiki.bestpractical.com/?LDAP and it is updating the user information from AD on login but I can't log on with any AD passwords - I have to use the RT internal passwords - any ideas? Possibly TLS not working? But then I'd assume I wouldn't get an LDAP connection at all and the user information update wouldn't work. If I try to auto-create an AD user in RT by just logging in, the logs say: [Fri Aug 11 03:49:33 2006] [warning]: Transaction->Create couldn't, as you didn't specify an object type and id (/usr/local/rt/lib/RT/Record.pm:1466) [Fri Aug 11 03:49:33 2006] [error]: FAILED LOGIN for user from 192.168.0.100 (/usr/local/rt/share/html/autohandler:238) -- Philip Kime NOPS Systems Architect 310 401 0407 _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com