I've had a look through the archives but haven't been able to spot a solution to this problem: I would like to reorder the subject line of the auto reply to move the ticket ID to the end. For example, our subject lines look like this:
RE: [domain.com #185] Printer is stuffed in room X I would like to change it thus: RE: Printer is stuffed in room X [domain.com #185] Is this possible? _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
