May be I was too fast in response and really you have to handle it in your MTA.

On 8/15/06, Ruslan Zakirov <[EMAIL PROTECTED]> wrote:
http://wiki.bestpractical.com/?RTAddressRegexp


On 8/15/06, Roy El-Hames <[EMAIL PROTECTED]> wrote:
> Hi there;
> I have 2 queues q1 and q2 each have an email address forwarded to it
> [EMAIL PROTECTED] and [EMAIL PROTECTED]  ..
> When a user send an email to [EMAIL PROTECTED] with a cc to [EMAIL 
PROTECTED], this is
> resulting on a tickets created in each queue, is there a way to limit
> this so it only creates one ticket??
> my system rt-3.6.1 apache2/mysql 5/mod_perl2
> Regards;
> Roy
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--
Best regards, Ruslan.



--
Best regards, Ruslan.
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